Just spent a fair bit of time getting sent from customer service, to sales, to another sales guy, to customer service and then back to sales. All but the last said the next person would be able to handle this for me:
Late March I buy a CF9 std upgr from CF8. Get it around April 1 and off I go. So CF10 comes out and of course I am hoping to get that upgrade. The Adobe web site says upgrading from CF9 is 749; CF8 is 899. You'd think I'd be able to do some sort of differential to get into CF10. i.e. take what I paid and back that off the 899 price. Not expecting a freebie. In the end I'm told no dice. Pay another $749. Really? There was a whole lot of uncertainty - and some "I understand. I'm sure we can do that" - on the other end of the phone. I would think if there was really no recourse this would be a powerful disincentive to buying a product late in its life cycle. -- --m@Robertson-- Janitor, The Robertson Team mysecretbase.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:351356 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
