Could be a few reasons for that. If they run CF in a distributed mode the
CF server could be in another rack/room/datacenter that was effected by the
switch outage. Or if the content is on a file share in another rack, the
web server may be configure with a cache for static content and the CF
service doesn't have the trusted cache setting enabled.

I do have to say, that switches gone bad is a fairly common reason for
network outages, even with dual switches things go bad often. Maybe the
config didn't replicate to it's partner for whatever reason. For cost
switches at the rack are often on the cheaper side as well. Plus people are
a little hesitant to test failover in a production scenario like this, even
if it's scheduled. So failed, failover on switches does happen a bit.

Usually it should only be about 30 mins max to put a new one in the rack
and upload the config.

Byron Mann
Lead Engineer and Architect
Hostmysite.com
On Jun 1, 2012 6:48 AM, "Kelly Matthews" <webd...@gmail.com> wrote:

>
> Odd that they say it's a switch. My site's HTML pages come up fine, the
> Coldfusion pages are dead.  Yet a switch is down?
>
>
> On May 31, 2012, at 8:53 PM, Mike Little wrote:
>
> >
> > thanks guys!
> >
> >> FYI: from the Hostek status page at http://hostek.com/serverstatus.asp
> >>
> >> Server Update: Servers experiencing issues
> >> <http://hostek.com/serverstatus.asp?id=238>Thursday, May 31, 2012
> 7:37:26
> >> PM CST
> >>      We are experiencing some issues with one of our network switches.
> We are
> >> working on getting this resolved.
> >>
> >>      Thank you for you patience.
> >>
> >>      -Update-
> >>      The failed equipment has been replaced and we are in the process of
> >> bringing up remaining services at this time.
> >>
> >>      On a more technical note, we have redundant network switches in
> place
> >> that did not automatically fail over as expected. We will be taking this
> >> up with our hardware vendor.
> >>
> >>
> >>
> >>
> >> On 5/31/12 5:41 PM, "Mike Little" <m...@nzsolutions.co.nz> wrote:
> >>
> >>>
> >
> >
>
> 

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