You should be able to see what O is by running Firebug in a spot where
the request is successful. 100ms isn't really that slow. Is it
dropping packets at all? And what is the HTTP Response code of the
ajax call? A 504 timeout? 503 Not Available? If you can correlate the
connection response in Firebug with the the connection in the web
server logs, you might be able to come up with a reason why.

Judah

On Thu, Jun 7, 2012 at 11:40 AM, Scott Stewart
<[email protected]> wrote:
>
> Yeah, we've looked through firebug and it says O is not defined (I
> didn't write this).
> I can only assume that O contains a recordset...
>
> The traceroute times look pretty slow once it gets into the provider's
> network (84 - 100ms vs. 6 - 10ms)
>
> We've got a call into our provider to see if there's anything that
> they're willing to tell us.
> On 6/7/2012 2:07 PM, Judah McAuley wrote:
>> Have you tried firebug to see what is failing in the JS? I'm presuming
>> an ajax call. And have you tried doing a traceroute from that machine
>> to see if there is a problem upstream from your server?
>>
>> Cheers,
>> Judah
>>
>> On Thu, Jun 7, 2012 at 10:42 AM, Scott Stewart
>> <[email protected]> wrote:
>>> Here's a weird one,
>>> One of our client sites works fine on every computer in our office (and
>>> no these arent terribly fast machines), and for most of the users that
>>> access it.
>>> However, certain users (we havent been able to establish a pattern yet)
>>> are having issues trying to save data. We've made no changes to the
>>> code, but we have done a couple of database restores in the past few days.
>>>
>>> We've managed to reproduce the problem by remoting into one of our
>>> webservers (we have multiple providers) and running the process. The
>>> only failure I can find is a javascript failure, there's a crapload of
>>> bulky YUI code in here.
>>>
>>> Any thoughts?
>>>
>>>
>>
>
> 

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