No we're not using a load balancer so that can't be it. Also the user ip is the 
same when they return from Paypal as when they left for Paypal.

> Do you have a load balancer?  We have seen this were a sticky session 
> ( ip based ) is lost due to ipaddress changes on some mobile devices 
> causing the balancer to send a request to a different server causing 
> cf to loose the session
> 
> Paul
> 
> 
> On 04/07/2012, at 9:00 PM, David Wilson <[email protected]> 
> wrote:
> 
> > 
> > We are experiencing an unusual error after launching our site.
> > 
> > We have two options of payment for our app, Credit Card (using 
> Paypal to process the payment) and Paypal Express Checkout (which for 
> anyone who doesn't know, involves redirecting the user to Paypal and 
> then back to your site to confirm the purchase).
> > 
> > My problem is happening with the Express Checkout method. I'll try 
> and break down what is happening is steps.
> > 
> > !I SHOULD NOTE THIS IS ALL PROCESSED OVER HTTPS!
> > 
> > 1. User fills out sign up form on our site, then selects Paypal as 
> payment option, then submits form.
> > 
> > 2. Session variables are set based on the data the user entered. A 
> call is made to to Paypal using the API to get a Token for the 
> transaction.
> > 
> > 3. Once the token is received, we apprend it to a paypal url and 
> redirect the user to that url (the Paypal site)
> > 
> > 4. The user logs in, agree's to the transaction and is redirected 
> back to our site (Where their session should be waiting for them). 
> This is really where the problem is. Since launching we have had a few 
> random (seemingly) errors from someone who's session has been lost. I 
> noted the user_agent of the user was an iPad. Now, we have an iPad in 
> the office but we are able to sign up fine on it. As we can't 
> replicate the error we are finding it incredibly difficult to fix.
> > 
> > I'm happy to provide any additional info anyone may think is useful, 
> I'm just a bit stumped as to what's going on and could use some advice.
> 
> > 
> > Here are the relevant parts on my Application.cfc file.
> > 
> > <cfscript>
> >                    this.name = "Example";
> >                    this.setclientcookies="yes";
> >                    this.sessionmanagement="yes";
> >                    this.sessiontimeout= CreateTimeSpan(0,0,15,0);
> >                    this.setdomaincookies="yes";
> >          </cfscript>
> > 
> >          <!--- 
> ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: 
> :::::::: --->
> >          <cffunction name="onSessionStart" returnType="void" 
> output="false">
> > 
> > <!--- I have a feeling this could be the culprit but I'm not sure 
> how. This is legacy code from a previous developer. --->
> > 
> >                    <cfcookie name="CFID" value="#Session.CFID#" 
> domain=".example.com" httponly="true">
> >                    <cfcookie name="CFTOKEN" value="#Session.
> CFTOKEN#" domain=".example.com" httponly="true">
> > 
> > 
> >          </cffunction> 
> > 
> > 
> > 


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