> Apart from going to the NSW Department of Fair Trading and complaining, or > taking Adobe to the small claims court, or exploring the possibility of > pirate copies, what the hell else can I do? I NEED those applications.
Here are things that I would try. Note that they're just suggestions, as I have no direct experience with this problem. First, I'd try to go up the support tree. I'd immediately ask for a supervisor. Then, when you get that guy on the phone, ask for his supervisor. Second, you might try contacting sales instead of support. Third, if you have anything stored only within the Adobe cloud, I'd export it to other storage in case it takes more than five days more to resolve this stuff. If it does, you might be able to just start from scratch, and that might make the process easier. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsite. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357235 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
