KickAssVPS.com

Been with them for years; very little trouble; always quick with support.

They even tailor VPS's for me.


On 11/19/2014 7:49 PM, Brian Thornton wrote:
> So sorry to bring up an old thread. BUt things have changed at Hostek.
> Simple common sense have changed into support phone scripts,
> unresponsive tickets, beuracy over account confirmatino over the
> phone.
>
> Some examples:
> EXAMPLE 1:
> Me: "Hi Can you make this change on the account since the online
> portal is not working using the username and password you provided?"
> Hostek Support: "Yes as long as you answer your secret question with
> the correct answer."
> Me: "Sure what is the question that you'd like me to answer?"
> Hostek: "Sir due to confidentiality, I cant give you the question or
> the answer but you can login online to get the question."
> Me: "I understand that but I'm calling since the autogenerated
> password you just created and emailed me isn't valid this cannot login
> to the portal. If I can't login how would I get the question or the
> answer and if I could login I wouldn't be calling you."
> Hostek: "Well sir, if you like you can login and change your password
> if you like."
>
> or EXAMPLE 2:
> Me: When you setup a VPS server for a client you gave them a username
> and password for RDS to the machine, however your policy is to block
> all access unless the IP address is whitelisted. What is the password
> to login to add an IPto the whitelist table?"
> Hostek: "Sorry sir, that's a different password that you will need to
> login with. I don't have access to it, to allow you to reset it, or to
> create a new one. You will need to login to change it."
>
> etc etc..
>
> So kudos to Hostek for being CF tailored, but folks they have become drones.
>
> I recommend the others found at:
> http://www.adobe.com/uk/products/coldfusion-family/hosting-partners.html
>
> On Sun, Jul 20, 2014 at 5:19 PM, Stephen Hait <stephenh...@gmail.com> wrote:
>> Just switched a client from Newtek to Hostek and everyone's a lot happier.
>> CF11, though, not sure about CF9.
>>
>>
>> On Sun, Jul 20, 2014 at 5:09 PM, Matthew Smith <chedders...@gmail.com>
>> wrote:
>>
>>> not newtek, no hostmedia.co.uk(no mssql), no viviotek.  Any suggestions?
>>>
>>> Need cf 9 and ms sql.  Thanks.
>>>
>>> --
>>> Regards,
>>> chedder is bedder
>>>
>>>
>>>
>>
> 

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