What is the error they are returning when blocking your mail? There will usually be something in the mail logs on how to rectify the situation. Or at least an error code to help with further diagnosis.
I've run some searches on their site of known spam domains and they seem to just be aggregating other blacklists. Do they actually maintain their own list? When you search your domain does it give any insight as to which monitors are actually blacklisting you? On Tue, Feb 17, 2015 at 4:45 PM, Mike K <[email protected]> wrote: > > Has anyone had any experience with dealing with Cisco's Senderbase? > > Our small radio station has been blacklisted by Cisco's Senderbase as being > a spammer (we aren't - but we send out a bulletin of 650 recipients every > Saturday morning) and now we can't send emails to any iiNet customer. > That means we can't send email to 3 of the directors from any radio station > email address. The web site can't send listener feedback to anyone that > uses iiNET or any of its subsidiaries as their ISP. We can['t send > official emails to the regulator at ACMA either. > > We need to get un-blacklisted, but at senderbase.org there is plenty of > statistical information about who is spamming but nothing I can see that > tells us what to do if we've been blacklisted and how to get > Un-blacklisted. > > Anyone know where I go from here? > > (when I called iiNet, they took 63 minutes to get to actually talk to me, > but their helpful suggestion was 'take it up with the web host' - thats > me. then 'take it up with the web developer'. Thats me. then .. > 'take it up with the domain registrar;. That's me. then 'take it up > with Cisco' but you can't - there's no way to contact them that I can see) > > -- > Cheers > Mike Kear > Windsor, NSW, Australia > Adobe Certified Advanced ColdFusion Developer > AFP Webworks > http://afpwebworks.com > ColdFusion 9 Enterprise, PHP, ASP, ASP.NET hosting from AUD$15/month > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:360125 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
