wow. That's strange to hear - I've had to be dealing with their tech support
(via their web based support system) over the last 6 months and they've
always been helpful and quick to respond....I guess they don't put equal
emphasis on the other aspects of their operations.....
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Tuesday, June 12, 2001 2:00 AM
Subject: OT: Hostcentric
> Does anyone know how to get response from Hostcentric?
>
> For more than two weeks, we have been trying unsuccessfully to
> get them to close one of our client's accounts. Several emails have
> produced nothing more than an automated response, their 800
> number doesn't work from northern Pennsylvania, and there has
> been no reply after leaving a message on an Orlando phone
> number that we were given by the people at Virtualscape (a related
> company). Meanwhile, we received an automatic billing for the
> continuation of the account...
>
> Frustrated,
>
> Gene Kraybill
> LPW & Associates LLC
> 570-549-3333
>
>
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