We have a serious problem with regards to sending email through cf. Every once and
again we will get a call from someone informing us that they have received hundreds of
copies of the same email. Upon investigation, we find entries stuck in the spool.ini
file, emails that have been sent but for some reason or another the entries were saved
in the file.
We are sending the mail via our exchange server.
Yesterday, we had an instance where an email was send to a mailbox that is full, and
hence the emails are getting bounced back to us undeliverable. We received a bunch of
these emails so we checked the spool.ini file and sure enough, there was an entry
while no emails were waiting to go out.
We deleted this entry like we always do, thinking this would solve the problem like it
usually does. However, the emails kept on coming - thousands of them! We cycled the
cf services and rebooted the machine in an effort to alleviate the problem. While the
cf box was rebooting - we kept it down for about 5 minutes - the emails still kept
coming in. So, I am guessing by this behavior that the cf box is no longer sending
the emails, but they are stuck in a queue someplace - or something like that.
My question is, have any of you witnessed this type of behavior before? How can we
fix it? What's causing it?
I appreciate any help y'all can give.
Tim Bahlke
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