I had a client who set up one of those "Thanks for your email .. our customer service department is closed for Christmas Day and Boxing day and will re-open on Dec 27th" messages to all emails sent over the Christmas period. A site user who was having problems with the site sent a message from his work account, set his own "I'm out of the office" message and went home for Christmas.
His message arrived at customer service which automatically replied, the reply reached his office and was automatically replied to with the "out of office" message This message reached customer service and was automatically replied to ... and ... and ... and .... you can see the picture. By the time customer service got back to work on 27 Dec, the user was frothing at the mouth with rage because not only had his problem not been attended to, his mail box was choked with email. He was on the phone yelling as the customer service people started work. It took ages to convince him that he had successfully filled the client's mailbox with his "Out of the office" and no one else got any email at all into the office for the holiday period. There were TENS OF THOUSANDS of emails there - all identical. But there might possibly have been someone who got a real email through in that period. So the customer service people had to wade through screen after screen of identical emails looking for something different - a real email. Took them all day. I thought it was really funny and chuckled about it for days. But then I don't work in customer service. Cheers, Mike Kear Windsor, NSW, Australia AFP WebWorks -----Original Message----- From: Jeffry Houser [mailto:[EMAIL PROTECTED]] Sent: Monday, April 01, 2002 9:56 PM To: CF-Talk Subject: RE: CF-Talk-list V1 #230 Thank god this guy / girl / entity that is really bugging me gets back in the office today... At 03:52 AM 4/1/2002 -0800, you wrote: >Thank you for the email. I am out of the office until Monday April >1st. I will receive your email when I return and respond to you at that >time. > >If you have questions while I am out, please feel free to contact Janelle >Schneider in our Client Services Department. She can be reached by email >at [EMAIL PROTECTED] or by phone at 206-548-9295 x10. >FAQ: http://www.thenetprofits.co.uk/coldfusion/faq >Archives: http://www.mail-archive.com/[email protected]/ >Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists -- ______________________________________________________________________ Get the mailserver that powers this list at http://www.coolfusion.com FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
