We use an in-house system we built for the issue tracking, task assignment. The nice thing is that our customers have access to this system as well, and can post bugs, changes, or desired elements to it, and track the progress of the issue.
We have discussed the possibility of re-doing this as a web service (we gotta start playing with web services someplace), or our time tracking system (which will eventually support some integration with the issue tracking system - I think). Haven't seen Source Action, but if it's an issue tracking system, then yes, I think there is a market for it. But using an ASP would offload a bunch of issues for you. You'd get automatic updates, no software/hardware to manage on your end, and no time eaten up by your IS staff to keep this system running (after all, it's in the ASPs best interest to keep it running). I think though this would be a situation where each company needs to make their own assessment whether in house, or through an ASP would be best for them. Contact me off list if you want more information on our issue tracking system. We do have guest/demo access to it available. Shawn Grover -----Original Message----- From: Jeffry Houser [mailto:[EMAIL PROTECTED]] Sent: Friday, May 03, 2002 8:24 AM To: CF-Talk Subject: Has anyone heard of Source Action? Has anyone heard of or worked with Source Action? ( www.sourceaction.com ) I've been talking with the company that developed it (they are local). I'm trying to evaluate the need for this. It is an ColdFusion based application service provider that provides an issue-tracking system. It seems to be some kind of project management / task assignment tool. Is this type of functionality something that people would consider outsourcing to an ASP? -- Jeffry Houser | mailto:[EMAIL PROTECTED] Need a Web Developer? Contact me! Weird E-mail problems Use use mailto:[EMAIL PROTECTED] as backup AIM: Reboog711 | Fax / Phone: 860-223-7946 -- My Books: http://www.instantcoldfusion.com My Band: http://www.farcryfly.com -- Will I be on the streets tomorrow, Will I have to beg and Borrow Will I have to go back to the job I left behind? ______________________________________________________________________ Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
