I hope folks don't mind that I pointed out to the FusionDebug guys that these issues were being raised, by pointing them to the google group archive. Perhaps they could have contacted the folks off-list, but I'll grant that sometimes using the archive they may not be able to see the email addresses. Perhaps I could have given them Dale and Jeremy's addresses directly.
Anyway, I hope folks appreciate that indeed, as I thought, there were extenuating circumstances. These guys do try hard. :-) /charlie http://www.carehart.org/blog/ -----Original Message----- From: cfaussie@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Greg (FusionDebug Support) Sent: Friday, August 18, 2006 10:16 AM To: cfaussie Subject: [cfaussie] FusionDebug Support Hello, I'm Greg and I work on support for FusionDebug. I'd like to apologize sincerely for any problems you've been having with our email support service. I have looked into the two cases listed above: Jeremy: I have already emailed you personally, but essentially, we tried to reply to your email immediately but, due to a glitch in our email service, the message never left our site even though we received the CC to our inbox. Unfortunately, because of the CC, we never realized what happened until now. Sorry for this snafu and I hope you'll give our software another chance. Dale: We still haven't been able to get through to your email address. We receive the following bounce: 69.16.232.181 does not like recipient. Remote host said: 450 <port-87-234-227-16.static.qsc.de>: Helo command rejected: Try again later Giving up on 69.16.232.181. I'm not going to try again; this message has been in the queue too long. Could you possibly email us from a different email address and then we can get back to resolving your issues. Again, We're sorry for any frustration this has caused. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "cfaussie" group. To post to this group, send email to cfaussie@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/cfaussie -~----------~----~----~----~------~----~------~--~---
