I'm tempted to fear that we have to read the "transitioning" as - we're looking for a cheaper way of providing support and approach the Dell-level of phone-based CSR experience.
Seriously, end-customer support for any box product at Adobe could be much better... Enterprise (CF for instance) support though is really good as soon as you got through the (in my cases anyway) mostly useless first and second tiers Cheers Kai > > If you've ever had any problems that need advanced support from Adobe, > you might find this article interesting:- > > http://www.infoworld.com/d/adventures-in-it/wheres-adobes-advanced-support-111 > > > > Chris > -- > Chris Velevitch > Manager - Adobe Platform Users Group, Sydney > m: 0415 469 095 > www.apugs.org.au > > Adobe Platform Users Group, Sydney > August meeting: SWIZ, Mate and Cairngorm Frameworks > Date: Mon 31st August 6pm for 6:30 start > Details and RSVP on http://groups.adobe.com/posts/ff4e77c84f > > > _________________________________________________ Kai Koenig - Ventego Creative Ltd ph: +64 4 476 6781 - mob: +64 21 928 365 / +61 450 132 117 web: http://www.ventego-creative.co.nz blog: http://www.bloginblack.de twitter: http://www.twitter.com/agentK --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "cfaussie" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/cfaussie?hl=en -~----------~----~----~----~------~----~------~--~---
