Thanks Charlie,

 

Yes we work together, I tried that workaround even though it wouldn't work
in our environment. However it didn't fix it.

 

Regards

Dale Fraser

 

http://dale.fraser.id.au

http://cfmldocs.com

http://learncf.com

http://flexcf.com

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Charlie Arehart
Sent: Saturday, 18 August 2012 4:17 AM
To: [email protected]
Subject: RE: [cfaussie] Web Services Problem

 

Hey Gavin, I have some new and maybe good news.

First, though, do you and Dale work together? :-) I just ask because it was
him I was replying to, so want to avoid confusion. But if you guys are
simply working together on this, great. Two heads are often better than one.
And when you add the list as well, well, you have a hydra but hopefully also
a good mind-meld. 

And as you've learned, sometimes google-fu is not so strong, but sometimes
the list can help where it cannot. And in fact, here's one such possibility.


I just happened to observe a conversation on another list with an Adobe
engineer who was helping someone with a problem that is similar, though not
the same, of sending xml packets to CF 10 (as a post, not as a web service
call) and having similar-sounding troubles ("ColdFusion then becomes
completely non-responsive, returning Service Unavailable on any subsequent
requests. Only a restart of IIS (no need to restart ColdFusion) will bring
everything back up.") More at:

https://bugbase.adobe.com/index.cfm?event=bug
<https://bugbase.adobe.com/index.cfm?event=bug&id=3222748> &id=3222748

Anyway, though the engineer has not yet added his observation to the bug
report, he said on the list (a private one, which I feel safe sharing here):

"From our initial investigation, it looks like something is getting messed
up between the tomcat connector and the web server in the webservice request
when POST size is exceeding a certain limit. We found a temporary workaround
which prevents this - and that is enable 'cache web server path' setting in
the admin. I know the workaround sounds completely unrelated but it is
indeed the case. We also understand that workaround might not be acceptable
if you have multiple websites and would like to assure you that we are
working on it"

You may want to consider that, Gavin and Dale. For more on the cache web
server path feature, see the CF Admin and Config docs. As he notes, it's not
going to be right for everyone, but if it works, it's a workaround until
Adobe solves that problem, and if it works for you, then you may want to add
a note/vote to the bug indicating that the problem is bigger than just http
posts. :-)

Hope that's helpful.

 

/charlie

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Gavin Baumanis
Sent: Friday, August 17, 2012 3:14 AM
To: [email protected]
Subject: RE: [cfaussie] Web Services Problem

 

Hi Charlie,

 

I have no idea why - but what ends up doing is stopping the associated
application pool and then you subsequently get 503 errors - service
unavailable.

Works on an earlier version of IIS (6.0) - but simply doesn't with 7.5

 

We have been "Googling" / playing on and off all day.

We've seen mention of increasing http request limits - which we tried but
didn't alter the situation for us.

We even tried uninstalling the request filtering option altogether - again
with no change in behaviour.

 

As far as technical challenges go - it seems to be a good one.

We're all pretty surprised that Google doesn't seem to have our issue in its
results either.

 

Surely we can't be the first people to attempt to send large amounts of data
using Windows Server 2008 / IIS 7 - can we?

 

 

Gavin.

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Charlie Arehart
Sent: Friday, 17 August 2012 16:13
To: [email protected]
Subject: RE: [cfaussie] Web Services Problem

 

Good to hear. Since you're replying to my note, I hope some of the
suggestions there were helpful in leading you to that conclusion. Since you
said in a couple of notes of the thread that you didn't think it was IIS, it
took some persuading to get you there. :-)

As for it crashing services, do you mean to say that if you invoke the web
service (the one mentioned Wednesday, not the "test.cfc" he mentioned in the
other thread today) and you pass it a 30k string, the server needs
rebooting? That would be stunning. So to be clear, which "services" are you
saying "crash"? CF10? IIS? 

If CF10, anything in the coldfusion-out.log or coldfusion-error.log, in
[cf10]\cfusion\log\ or  [cf10]\[instance]\log\? If IIS, anything in the
Windows event logs?

 

/charlie

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Dale Fraser
Sent: Friday, August 17, 2012 1:47 AM
To: [email protected]
Subject: RE: [cfaussie] Web Services Problem

 

Managed to isolate this to an IIS settings, works fine with CF direct to
tomcat.

 

Now need to work out why. Not only doesn't it work, it crashes services and
the server needs rebooting.

 

Regards

Dale Fraser

 

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