It just arrived in mine as well...

This issue was actually a load balancer issue. When CF document did it's http 
call to get the image, it was having a hard time finding its way out and back 
in through the load balancer.

The fix was adding the IP addresses to the host file so that it could find its 
way back...

Thanks for the response though!!

-----Original Message-----
From: Barry Beattie [mailto:[email protected]] 
Sent: Tuesday, December 01, 2009 5:15 PM
To: [email protected]
Subject: Re: [CFCDEV] CFAdmin Settings Summary Adobe Driver Version

Hi Kevin.

this has only just arrived in my inbox (dunno why). is this still an issue?

firstly, are you sure it's a "driver" issue?

where are these images? as links on a webserver/fileserver? is there a
chance cfdocument has easy access to the images in the test
environment but production is spinning it's wheels 'cos it can't get
to the same images? ('cos they're sitting on the file system
internally where PROD can't reach 'em?)

also, when it comes to versions of software, updates, etc, sometimes
newer versions break stuff 'cos it tightend up some sloppy practices
that the earlier version tolerated. Just saying, is all...


BTW, this isn't really a CFC issue, a better forum might be CFTalk,
CFAussie, et al...

my 2c
barry.b


On Thu, Nov 19, 2009 at 5:53 AM, Kevin Huth
<[email protected]> wrote:
> Hello all...
>
>
>
> I'm having some issues with CFDocument timing out on my production server
> and not on my test server.
>
>
>
> I've tracked the issue down to an image issue. If I comment out the images,
> it works fine (but the client wants the images). But the same set of images
> works perfect on the test server. So it makes me think it is a system issue,
> not an image issue.
>
>
>
> When I review the Settings Summary in CFAdmin for the test/live servers, the
> only difference is as follows:
>
>
>
> Test: Adobe Driver Version    3.6 (Build 0017)
>
> Live: Adobe Driver Version    3.6 (Build 0027)
>
>
>
> So the live server seems to be on a higher build than the test (but seems to
> not work as well).
>
>
>
> Does anyone know how this driver gets upgraded (or downgraded for that
> matter)?
>
>
>
> Thanks!
>
> Kevin
>
>
>
> http://www.InsuranceForNonprofits.org
>
>
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