Hi Sheila,

The items are listed in order of importance. I *do* think we need to address all of these issues. Perhaps the sense of urgency I feel about this work queue is that I feel completing the web UI work queue + the desktop work queue = something we can call 1.0 and having 'something we can call 1.0' in my mind is the main blocker in terms of our ability to kick-off marketing efforts and building user base.

Web widgets are crucial to making Chandler more useful and more viral, which means that they are critical to our overall success, but I don't know that we need widgets to declare 1.0. Similarly things like the Tbird plugin and/or improvements to ways in which users can get emails into Chandler (see recent proposal to pull flagged emails into Chandler - http://lists.osafoundation.org/pipermail/chandler-dev/ 2008-February/009614.html) are crucial for getting Chandler in front of a large user base (Tbird plugin) and making Chandler more useful (Tbird plugin and Flagging proposal).

However, I think all of these efforts *presuppose* a robust 'core' Chandler Hub + Chandler Desktop user experience. In other words, the lack of a solid 1.0 for both Desktop and Hub will hamper our other efforts (web widgets, email solutions) to improve the product and bring in users.

On the other hand, I am also sensitive to the realities of what we can do or rather, what makes the most sense to do given our resources. So some food for thought:

+ Can we get a SWAG on how long it will take to complete the proposed work Q below?
+ Who should do this work?

+ Resource-wise, does it make sense for everyone to drop everything and go full boar on getting to a 1.0? What kind of time would that even gain us?

+ If not, are there things we can do to speed up the 1.0 timeframe? e.g. Shift resources around. If T-bird plugin looks unlikely in the next few weeks, can Brian pitch in with web UI work Q instead?

+ Travis gave an estimate of 4 weeks for porting current web UI to Dojo 1.0. Travis is also trying to get a foothold on web widgets with Jeffrey. Could Brian Kirsch help with Dojo work? How much do Travis + Jeffrey need to do to get Jeffrey to a point where he can roll solo on web widgets for a while?

I'm just throwing out random ideas, not because I know what I'm talking about, but just to give examples of the kinds of things we might want to think about / consider.

Mimi

On Feb 12, 2008, at 2:31 PM, Mimi Yin wrote:

As I mentioned in my last email summarizing our web strategy meetings, I am rethinking what role the current web UI plays in our new web ecosystem. http://lists.osafoundation.org/pipermail/ chandler-dev/2008-February/009606.html

We all agree that we should disable it. But I also think we can't leave it as is. There are a handful of usability issues that need to be addressed as soon as is practical. The rationale for addressing these usability issues in particular is driven by marketing strategy: To succeed, Chandler needs to be more viral.

Sharing is what makes Chandler viral. In order to be viral we need to:

1. Make it dead simple for Desktop users to get started with sharing.
2. Make it dead simple for collaborators to figure out how to 'subscribe' to shared collections with their application of choice. 3. Make the web UI attractive enough to standalone users that they start to appreciate some of Chandler's unique offerings and to convert some portion of standalone users to Desktop users.

Below is the proposal. It'd be good to get a high-level gut check:
+ Are the set problems addressed below the 'right' set of problems?
+ Are they hurdles you've encountered or watched others encounter?
+ Are there issues missing from this list that you think fall under the umbrella of: Fix issues that hamper Chandler's ability to be viral.
+ Is there anything that immediately raises a red flag?

Mimi

For mockups, see: http://chandlerproject.org/Notes/ WebAppSpruceUpMockups

I. REDUCING # OF CONCEPTS DESKTOP USERS NEEDS TO UNDERSTAND TO START SHARING
+ Remove OOTB Hub collection
- This is confusing Desktop users who have a different set of OOTB collections and end up seeing the Hub OOTB collection when they set up their Hub account on the Desktop. Grace thought that the OOTB Hub collection contained all the stuff she was putting into her Chandler Desktop Dashboard collection (which she never published) and couldn't understand why she wasn't seeing items in the Dashboard collection in her OOTB Hub collection and vice versa.

+ Automatically generate 2 tickets (View and Edit and View-only) when users create new Hub collections - https:// bugzilla.osafoundation.org/show_bug.cgi?id=10261

+ Fix Collection Details Dialog to distinguish between Subscribing and Sharing (see mock-up 1) - List out URLs for the all the different ways to subscribe + link to instructions on wiki page (I will re-factor instructions Travis pulled together)
- List out ticketed URLs for sharing with others
- Option to download
- Move 'Save' button for saving a name change to the bottom of the dialog
- Move Delete button to bottom of the dialog

II. IMPROVEMENTS TO THE TICKETED VIEW (see mock-up 2)
+ Add 2 pixel divider underneath 'ADD TO MY ACCOUNT'
+ Move 'Subscribe' and Download options to the sidebar below
+ Add 'Share' option
+ Clicking on any of the links in the sidebar for subscribing / sharing pop-sup a 'ticketed' version of the Collection Details Dialog
- Collection name is not editable
- URLs should be different for subscribing I imagine
- Only 1 ticketed URL, whichever one the user used to access the ticketed view (Ideally, if you received a 'View and Edit' ticket, you should have access to the 'View-only' ticket as well, but that's a nice-to-have.)

III. MAKING WEB UI MORE USEFUL FOR STANDALONE USERS AND REMOTE DESKTOP USERS (see mock-up 1) + Sort Triage Status by 'TriageStatusChangedDate' so that newly created items appear at the top of the list, right now they disappear to the bottom of the NOW items.

+ Making the Notes field Usable
- Remove 'Addressing' and 'Task' stamp from DV, give space over to Notes field
- (Optional) 4. Add 'Star' stamp to markup bar.
- (Optional) 5. Swap task stamp icon for start stamp in the table column header.

IV. SETTING EXPECTATIONS
I need to come up with explanatory text for the account confirmation page and log-in page that highlights what you can do with the web UI. (I need to think about this more.)

V. VISUAL CLEAN-UP + MARKETING
+ Change 'selected highlight color' to match link color: #0066ff

+ Move New collection Link to top of Sidebar
+ Move divider to top of Sidebar, make it 2 pixels (#CCCCCC)
+ Add 2 pixel divider under 'ADD TO MY ACCOUNT' in ticketed view (#CCCCCC)
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