Hi,

Hope you are doing well,



Please go through requirement and send resume to *[email protected]
<[email protected]>* , 972-497-2508.



*Change management consultant / Configuration Analyst / Release Engineer /
Manager / Build Engineer  - 69936*

*Bloomington, IL*

*Skype Interview*

*8 Months Contract*





*Skills: *

Depth in understanding and application of ITIL v3 concepts (ITIL v3
foundation certification is a must)

Hands on experience working with configuration management data and/or
processes.

Incident, Problem, Change management knowledge is an added advantage

Experience with Config tooling and configuration management databases,
especially HP Service Manager & the uCMDB

Familiarity with development/source code management (SCM) processes

Code merging, branching, defect tracking mechanism is an added advantage

The role requires a proactive approach to managing the usage of
Configuration Item artifacts in HP Service Manager

Records and supports a continuous improvement strategy in providing
accurate recording of information and the related analysis of the service
management Product Solutions(DC2/3)



*Specific skills: *

Able to handle large volumes of data to conduct routine audits Considerable
experience with Excel, doing data validation/comparisons, writing macros,
formulas, etc. Strong desire for quality data and willing to own their (
book of business)

 Ability to identify data anomalies, analyze the problem and determine how
to correct

Ability to work with cross functional teams to collect and validate
information

Ability to execute with less/no supervisory assistance and escalate
leadership as needed

Enhance Product Solutions Config Team CI tracking processes(internal share
point work) to reduce manual entry/redundancy Implement a monthly audit for
all

Product Solutions Config data to proactively identify and correct data
discrepancies

Validate the end-to-end config data in the uCMDB for all of Product
Solutions application



*Soft Skills: *

Excellent communication skills, written and verbal

Ability to explain complex subjects in an easily understandable manner

Self-initiative to drive tasks to completion

Customer centric approach, with a desire to keep things simple for the
customer

Ability to balance competing priorities

Ability to consume high frequency of changes in the environment (process &
tooling)

Ability to learn quickly and apply the information on the job << OLE
Object: Picture (Device Independent Bitmap) >>
Facilitate and adoption any new tooling Develop education & training
materials to support day to day job duties

-- 

*Thanks & Regards,*

*Nithyanandam Ponna  *

*[email protected] <[email protected]>    **Contact :
972-497-2508*

*Techstar Consulting Inc.*
www.techstargroup.com<http://www.techstarconsultinginc.com/>

1300 West Walnut Hill Lane, Suite 252, Irving, TX 75038   Fax: 214-292-8874


Yahoo IM / G Talk  : mailnithyamail         Alternate mail:
[email protected] <:[email protected]>

Linked IN:  http://www.linkedin.com/pub/nithyanandam-ponna/6b/aba/458

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