*Call Center exp is mandatory, try to find Avaya or Genesys Exp in resumes,
*



*Earlier submitted candidate got rejected, *





Give exact matches please,


Location- Phoenix, AZ





*Domain Experience**: *Telecom (Fulfillment and Assure); Contact Center
(will be a big plus, even if basic knowledge of how contact center operates
should be enough)



*Experience in Testing Phases**: *Functional testing , System testing ,
Regression testing , Sanity testing , PIV – Post Implementation Validation
testing



*Experience in Testing Types:*

Manual Testing

Middleware testing (6 months), Performance testing(3months)

Automated Testing (QTP / Selenium) will be a big plus



*Experience in Testing Tools:* HP QC , ALM , SOAP UI Pro, HP Load runner



*Experience in Testing of Software: *Salesforce (SFDC) CRM, Clarify (CRM),
Met-solve, Remedy, Customized web service based applications, COTS
Products, Seibel (CRM tool) – basically Testing experience on any CRM
integration will do, SFDC will be a big plus as it is used in Apollo



*Operating Systems*: Windows, Unix





*Role and Responsibilities:*

   - Understanding the architecture, functionalities and requirements
   - Test script preparation from BRs, FRs and TRs.  (Business, Functional
   and Technical Requirements)
   - Test Case Execution which includes Functional testing, Regression
   testing and sanity testing
   - Logging and chasing defects  and taking them to closure
   - Ability to interact with Designers and Developers for handling issues
   during test execution
   - Ability to clearly communicate the errors faced while testing with
   supporting documents, screenshots, logs
   - Good analytical and communication skills
   - Aware of testing methodologies and processes





*Regards,*



*Karan Tyagi,*

*United Software Group Inc. *

* 565 Metro Place S. Suite # 110*

*Dublin, OH 43017 *

*Phone: 614-588-8589*

*Fax: 1-866-764-1148*

*kara...@usgrpinc.com <jainen...@usgrpinc.com>*

*www.usgrpinc.com <http://www.usgrpinc.com/>*

*Skype: karan_usg*

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