JOB CODE : 1001 BPO job Requirement * Sal : 1.4 to 2.2 Lakhs * Location: Hyderabad Description: BPO - URGENT Requirement
BPO Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. BPO Job Duties: * Determines requirements by working with customers. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. * Maintains call center database by entering information. * Keeps equipment operational by following established procedures; reporting malfunctions. * Updates job knowledge by participating in educational opportunities. * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking Interested candidates, please e-mail your updated CV to [email protected]., You can refer your friends also. Note: 1.) Please Mention the "JOB CODE" in the Subject. 2.) Candidates who had applied in the last 3 months are not eligible to apply. -- You received this message because you are subscribed to the Google Groups "US_IT_ Jobs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/chandrakants. For more options, visit https://groups.google.com/d/optout.
