Hi, Hope you are doing well,
Please go through requirement, and send resume to *[email protected] <[email protected]>* , 972-497-2508. *Problem / Incident Coordinator,* *Bloomington, IL* *Skype Interview* Test Center Service Management is looking for a Problem / Incident Coordinator. This position is a temporary full-time replacement due to the current Problem / Incident Coordinator being assigned to another high priority effort (estimated to end December 2015 through the exact date is undetermined). The resource should have a working knowledge of Service Management. Incident Coordinator Responsibilities: - Monitor and assist in managing Incident Management records & activities - Develop metrics and reports for incident and problem management. This will include trending, environment outages with observations and recommendations - Communicate and collaborate regularly with key members of your Service - Mentor others on the Incident Management process and tools - Familiarity with Knowledge Item process and usage Problem Coordinator Responsibilities: A Problem Coordinator is a lead analyst whose purpose is to . . . 1. Identify problems that are affecting (or will affect) the Service(s) for which they are responsible. 2. Ensure problems owned by their Service are being worked effectively and in a timely manner, from start to finish. 3. Report on Problem Management activities and results for their Service(s). 4. Act as practice lead and mentor to help ensure other analysts for their Service with Problem Management responsibilities are following effective Problem Management practices and complying with both enterprise standards and local requirements . *-------* *Thanks & Regards,* *Nithyanandam Ponna * *[email protected] <[email protected]> * *972-497-2508* *Techstar Consulting Inc.* www.techstargroup.com <http://www.techstarconsultinginc.com/> 222 West las Colinas Blvd,East Towers Suite 540, Irving, TX 75038 Yahoo IM : mailnithyamail Alternate mail: [email protected] <:[email protected]> Linked IN: http://www.linkedin.com/pub/nithyanandam-ponna/6b/aba/458 Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please click "Remove <[email protected]>" -- You received this message because you are subscribed to the Google Groups "US_IT_ Jobs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/chandrakants. For more options, visit https://groups.google.com/d/optout.
