HI, Hope you are doing great!!!!
We have Requirement with the Direct client. Please go through the requirement and send me suitable profiles to *[email protected]* <[email protected]> or 484-427-2465 *Role: Help desk technician* *Location: Omaha* *Duration: Long Term* *Interview: Telephonic + Skype* *Job Description:* · 2 to 5 years in an Onsite Support/Service Desk environment in a corporate environment · Perform all onsite installation, configuration, repair and maintenance of desktop, laptop, Tablets, mobile device and related software. Diagnose and configure basic network, port Activation and deactivation at all SHC clinics. · Provide administrative support and management for Active Directory and Citrix base EPIC account for SHC and ensuring SLA target are met. · Be the first point of contact for the end users for all technical issues/ service requests · Create incident and service requests · Provide troubleshooting and technical support via phone, web based tools and email · Provide Voice based and remote Technical Support to end users for all standard desktop issues · Carry out troubleshooting/ OS and Application installations through remote management tools · During problem escalations, act as a liaison between various Tiers / Vendors / Production Support Teams. *Desired Skill Sets: * · Fluent in Spoken English Language · Strong written English and interpersonal skills · Field Support required · There will be little traveling to client places · Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools · Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software’s · Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. · Mist have prior experience in managing service desk support and knowledge of an industry leading service desk management tool/Ticketing systems Looking forward to work with you. Have a blessed day.. Note:The Best way to reach me is Email...!!! *Thanks and Regards,* *kalyan Kumar* *Talent Acquisition Group.* *Zodiac Solutions, Inc.* *Email: **[email protected]* <[email protected]> *Gmail Id : **[email protected]* <[email protected]> *Yahoo Id : **[email protected]* <[email protected]> *Desk: 484-427-2465|Fax:(866) 655-7805* *www.zodiac-solutions.com* <http://www.zodiac-solutions.com> *270 West Lancaster Avenue, Suite H-2 | Malvern, PA 19355* E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited. <http://www.anveta.com/> -- You received this message because you are subscribed to the Google Groups "US_IT_ Jobs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/chandrakants. For more options, visit https://groups.google.com/d/optout.
