Hello,

Hope you're doing great there..! I am wondering if you have available for
the below position, if so please respond me with their most updated resume
and the best contact number to reach to discuss.

Position: BMC Remedyadministrator & Developer
Location: Dallas, TX
Duration: 6+ month’s contract


The right candidate in this role will manage the BMC RemedySuite of
Products for BMC AR(Action Request) Server. Responsibilities will also
include system administration, installation, configuration and all upgrades
of this suite of products. Inaddition, the Remedy Administrator will
upgrade and patch the BMC software when required, develop custom forms,
interfaces and workflow as well as provide excellent support to all end
users.


Must have 8+ years of experience in installing and configuring BMC Remedy
v7.x and recent experience of upgrading ARServer to 8.x in a clustered high
available environment.
Must have hands-on knowledge in Remedy Installation and configuration in a
server group environment.
Must have hands-on knowledge with Linux commands (shell scripts etc.)
Hands-on expertise with upgrading Remedy AR Server and Remedy Midtier
server with the latest patches.
Must have expert level knowledge on setting up disaster recovery for Remedy
with minimal downtime.
Must be able to troubleshoot application logs (SQL, API, Filter, Active
Links etc.) and provide solutions.
Must be able to write custom workflows using Remedy forms and objects like
Active Links, Filters and Escalations.
Work directly with the BMC to renew licenses and creating defects.
Must perform application configuration such as adding categories, groups.
Provide L2/L3 support whenever necessary.
Preventative maintenance, such as performance tuning, archiving.
Must have strong knowledge of relational databases(Oracle), PL/SQL, DB
Links, Views etc.
Investigating and implementing application customization.
Deploying application changes or upgrades as and when required.
Strong execution in terms of backup/restore process.
Implement the Remedy disaster recovery process.
Strong familiarity with supporting Remedy applications including: Oracle,
Web Services XML, Crystal Reports and Remedy API.
Ability to analyze, approve and test customized Remedy enhancement modules.
Installed and Configured Email Engine.
Used Remedy Migrator, Developer Studioor other data integration tools to
migrate remedy objects/dataand data across environments.
Maintain the Remedy server for patches and upgrades etc.,
Must have hands-on experience with SSO and LDAP Plugins for Remedy.

Strong expertise in writing plsql scripts,functions,stored procedures,
complex sql queries, plsql analytical functions, hierarchical, parent-child
queries.
Expertise in java scripts,unix shell scripts to support custom functions or
steps.
Expert in designing and setting up exception handling and performance
tuning of jobs.
Willingness to work with offshore team members during off hours. Ability to
work under tight timelines and project milestones.



Thanks,
Rahul Sundu
Technical Recruiter
IDC Technologies, Inc.
1851 McCarthy Blvd. Suite 116
Milpitas, CA 95035
(408) 648-2190 Direct
(408) 608-6088 Fax
su...@idctechnologies.com

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