Greetings, Hope you are doing well! Please let me know if you would like to move forward with the below position. Please Revert me back on [email protected], if your interested
Job Title: IVR Developer Location: Atlanta, GA Duration : 6+Month Contract *NEED Strong Voice Engineering experience - Genesys 8.x platform architecture, design of Genesys Orchestrate Call flows and Linux/unix per job description. Working knowledge of Oracle DBs, PLSQL commands, XML and SOAP.* Key Areas of Responsibility: Plan and develop system-wide and/or component level upgrades to hardware and software Assist in developing new telephony features and functionality. Interface with internal and external customers to understand and document requirements Basic Qualifications: Must have detailed experience with Genesys 8.x platform architecture in a multi-site environment. Must have solid experience designing Genesys Orchestrate call flows using Composer Must have experience with Linux/Unix OS system administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures. Must have working knowledge of Oracle DBs, PLSQL commands, XML and SOAP Must have basic understanding of VoIP – SIP call troubleshooting Must have troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications Must have critical thinking and problem solving skills, with ability to analyze complex workflows, prioritize multiple tasks and make key decisions during platform outages Must be able to cultivate and maintain positive relations with customers and IT staff. Fully understands how the business relates to the technical aspects of the position. Demonstrated ability to manage multiple priorities and drive projects to closure Must be able to work independently as well as part of a team, have outstanding customer service skills and excellent communication skills for interaction with users at all levels. Strong ability to manage multiple projects and rapidly changing priorities. Takes initiative for self-management. Attention to detail is required. Should understand carrier-based advanced features, OSI layers, computer telephony integration (CTI) and various types of call routing Should have familiarity with SIP media gateways and Session Border Controllers (Cisco, Acme Packet, etc.). Education: B.A. or B.S. Degree in computer science, engineering, or related technical field _______________________________________________ Warm Regards, Azeem Khan - Sr Technical Recruiter Panzer Solutions LLC 50 Washington Street,9th Floor, SONO Corporate Center, Norwalk CT 06854 E-mail: [email protected] Direct Line: 651-433-7040 Ext:166 Fax: 203-286-1457 http://www.panzersolutions.com/testimonials -- You received this message because you are subscribed to the Google Groups "US_IT_ Jobs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/chandrakants. For more options, visit https://groups.google.com/d/optout.
