*Hi,*

*Hope you are doing great.*

*Please find the requirement below and send me matched resumes to
**[email protected]
<[email protected]>**  (OR) **732-343-7688 x 3049* *.*



* Job Title :* SFDC Trainer

*Location :* Harrisburg, PA

*Duration :* Long term contract



Only US Citizens or GC– Excellent Communication Skills a MUST.



*Summary*

The Instructional Designer & Coordinator will work with the CRM delivery
teams and the Center of Excellence to create online training modules and
live web-based training sessions, instructor-led training guides, and
supporting materials following an instructional design process. The
Instructional Designer/Coordinator will use strong interpersonal, written
and visual communication skills to bring together text, images, video and
audio to communicate and educate employees and stakeholders.



*Knowledge & Skills*

·         Formal training in instructional design and/or adult learning

·         Experience developing and conducting instructor-led training ,
either live or via webcast

·         Strong written and verbal English grammar, spelling, punctuation,
usage and pronunciation

·         Knowledge and application of adult learning principles

·         Ability to develop workflows and business procedures

·         Strong interpersonal skills in both client interactions and team
interactions

·         Experience taking, creating and administering online asynchronous
training

·         Experience with Microsoft Office suite of products – particularly
Word and PowerPoint

·         Proven ability to work in a matrix team environment that presents
significant change and tight timeframes



*Position Qualifications*

·         Technical Aptitude – ability to comprehend complex technical
topics and specialized information

·         Active Listening – ability to actively attend to, convey and
understand the comments and questions of others

·         Innovative – ability to look beyond standard solutions

·         Training – ability to develop a particular skill set in others to
bring them up to a predetermined standard of work performance

·         Analytical Skills  - ability to use thinking and reasoning to
solve a problem

·         Conceptual Thinking – ability to think in terms of abstract ideas

·         Interpersonal Skills – ability to get along well with a variety
of personalities and individuals

·         Goal Oriented – ability to focus on a goal and obtain a
pre-determined result

·         Creative – ability to think in such a way as to produce a new
concept or idea

·         Decision Making – ability to make critical decisions while
following company procedures



*Experience*

·         3-5 years of experience in training design and coordination,

·         Experience with Salesforce training (preferred, not required)

·         Experience in health insurance industry (preferred, not required)





*Thanks for your Time and Support*

*Rajesh | Technical Recruiter*

*Software Programming Group*

*15 Corporate Place South, Suite #421, Piscataway, NJ - 08854*

*Tel: **732-343-7688 x 3049*  *|| Fax: **732-343-7689*

*Email: **|[email protected]* <%[email protected]>* | URL : *
*www.spgamerica.com* <http://www.spgamerica.com/>

*Hangout:bvrajeshgowd*

*IT Services ||  Consulting*

*USA || INDIA*

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