*Position Title:* Director , Information Technology
*Status:* Full-Time, Regular
*Location: *Washington DC**
*FLSA:* Exempt (not eligible for
overtime)
*Date:* June 2010
*Job Summary*: The Director of Information Technology (Director, IT) is
primarily responsible for developing and executing a robust IT strategy and
roadmap for Grameen Foundation USA and all of its international branch
offices and subsidiaries to achieve stated business objectives. The
Director, IT will work to ensure that GF?s enterprise information and
communication systems provide a strong return on investment and ultimately
serve to enable a global workforce to achieve the organization?s double
bottom line objectives. Responsibilities include leading the development
and execution of strategic and annual plans for the IT department, ensuring
GF?s software, peripheral and back-end infrastructure are optimally
configured to support the global information; knowledge management;
communication; and collaboration needs of Grameen Foundation.
*Reporting: *The Director, IT will report to the Chief of Staff/Chief
Strategy Officer, and manage the staff of the IT Department.
*Availability: *The Director, IT is expected to work a standard work week
of 37.5 hours plus additional hours as necessary to get the job done. The
position will require 10-15% travel within the US and abroad, as needed.
*Essential Job Functions*
- Owns and drives the strategic planning of information and communication
technology systems for Grameen, evaluating emerging needs across the
organization, and planning, coordinating and executing IT resources to
support those needs
- Responsible for executing GFs information and communications technology
strategy
- Serve as the organization?s IT expert, providing direction and
recommendations on which technology solutions are sound investments for GF
to achieve its double bottom line objectives and working with IT and other
GF staff to execute those solutions
- Aligns IT operations with the needs of a decentralized, global
organization including, but not limited to establishing 24/7 global support,
effective communications, reliable and accessible system platforms and
infrastructure, and the use of field-based support resources to leverage
local cost structures and service levels
- Develops knowledge management strategies, platforms and processes to
enable effective collaboration, knowledge sharing and learning across
functional areas, programs, and regions
- Manages all of GF?s information technology solution assets, ensuring
all applications and tools directly support the current and future business
needs of Grameen
- Develops and manages the IT budget and performance measurement
activities to ensure business objectives are achieved and internal service
level agreements are met in a cost effective manner
- Supervises Grameen?s technology infrastructure across U.S. and
international offices, evaluates and manages system performance, security,
back-up procedures, disaster recovery plans and ensures alignment with
Grameen-wide risk management practices
- Owns in-house vs. outsourced service decisions and manages strategic
service provider partnerships and vendor relationships
- Supervises the staff of the IT department, to create a responsive,
solution-oriented culture; provides mentorship through the establishment of
professional goals; and promotes accountability among the team through
consistent performance evaluation
- Other duties, as assigned
*Required Knowledge, Skills, and Abilities*
- Deep commitment to eradication of poverty and alignment with Grameen
Foundation?s mission
- Demonstrated experience supporting the IT needs of a geographically
decentralized international organization
- Proven experience in managing the IT operations of a medium sized
organizations (100 ? 500 employees), including P&L responsibilities and the
implementation of enterprise-wide systems
- Proven track record of managing infrastructure, application support,
and help desk operations with significant improvements in service levels
year over year
- Experience managing an outsourced or co-sourced operational IT model
- Demonstrated medium/large scale technical project management experience
- Ability to effectively translate business needs into sustainable
technology solutions
- Demonstrated ability to work in a fast paced environment with
flexibility, efficiency, and diplomacy both individually and as part of a
complex team effort
- Exceptional written and oral communication skills, in positions
requiring culturally sensitive communication with a broad and diverse
audience
- High level interpersonal skills; ability to build global relationships
internally and externally **
* *
*Education and/or Experience*
- Bachelor?s degree from an accredited college or university with a
degree in a related field;
- Eight to ten (8-10) years of experience in related IT field .
- Experience with project management: building work plans, timelines,
documenting plans and developing processes and procedures.
- Leadership experience in the designing and implementing information
management platforms.
- International work experience in emerging markets, desired.
- Experience designing and managing cloud, intranet, and open source
application solutions, preferred.
*Physical and Environmental Conditions:*
This position does not require unusual demands for physical effort. This
position may occasionally require physical effort to lift and transport
boxes weighing no more than 50 pounds. Work environment involves everyday
risks or discomforts that require normal safety precautions typical of
places such as offices, meeting or training rooms, residences, or commercial
vehicles; e.g., use of safe work place practices with office equipment,
and/or avoidance of trips and falls, and observance of fire regulations and
traffic signals.
* *
*Additional Comment:*
The above job description is not intended as, nor should it be construed as,
exhaustive of all responsibilities, skills, efforts, or working conditions
associated with this job.
Reasonable accommodations may be made in appropriate circumstances to enable
qualified individuals with disabilities to perform the essential functions
of this job.
For more information about Grameen Foundation please visit our website at
grameenfoundation.org.
Interested candidates may send cover letter and resume by email to
'+'jobs'+'@'+'grameenfoundation.org'+'
jobs(at)grameenfoundation.org jobs at grameenfoundation.org by July 15, 2010.
Applications that will not include both cover letter and resume will not be
considered. Please put ?IT Director ? in the subject line. No Calls Please.
--
Melody Clark, MLIS
Gates Foundation Global Libraries Graduate Research Assistant
mobile: 206.303.7910
personal email: melody.r.clark at gmail.com or melclark at uw.edu
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