TASCHA Talk: Dorothea Kleine -- Technologies of choice? Chilean national ICT 
policies seen through the eyes of microentrepreneurs in rural communities

April 12, 2011, from 3:30 to 4:30pm
Roosevelt Commons Building, fourth floor multi-purpose room

In the early 2000s, Chile was considered a leader in Latin America in terms of 
its comprehensive and integrated national ICT policy, the Agenda Digital. 
Action lines included a campaign for digital literacy, networks of telecentres, 
access in schools, e-government initiatives, favorable import conditions for 
hardware, and an appropriate regulatory framework.

Dorothea will discuss her recent paper, which draws on research that combined 
interviews with key civil servants leading each of the action lines at the 
national level with five months of ethnographic fieldwork and interviews with 
microentrepreneurs - from one of the most economically disadvantaged parts of 
the country - at the local level. Dorothea's research draws on Amartya Sen's 
capability approach, which positions development as the process of "expanding 
the real freedoms that people enjoy to lead the lives they have reason to 
value" (1999:3). In Dorothea's study, she operationalized this approach for ICT 
for development (ICT4D) through a choice framework.

By asking whether state ICT policies have increased the freedom of local 
people, Dorothea's research uncovers contradictions between the generally 
freedom-enhancing, multi-purpose intervention that telecentres represent, and 
the more pre-determined technology of the state e-procurement system, which 
frequently reduced the choices of microentrepreneurs. She argues that these 
contradictions are inherent in the contrasting ideologies embedded in these 
different technological systems and configurations. The paper, like Dorothea's 
forthcoming book, Technologies of Choice (MIT Press), asks where decisions on 
technology and system design should be taken and how they could be made in more 
participatory and democratic ways.

About Dorothea

Dorothea Kleine is Lecturer in Development Geography at the UNESCO Chair/Centre 
in ICT4D at Royal Holloway, University of London. Her work focuses on the 
relationship between notions of "development", choice, and technology. She has 
worked as a consultant and advisor to EuropeAid, DFID, GTZ, and to NGOs. She is 
the author of Surfen in Birkenstocks (Oekom, 2005), a book on the potential of 
the internet for the fair trade movement, and has recently been managing action 
research using smartphones to assist socially and environmentally responsible 
consumption choices (see fairtracing.org<http://www.fairtracing.org>). 
Currently, Dorothea is completing her new book (Technologies of Choice, MIT 
Press), which offers an operationalisation of the capabilities approach for 
evaluation and project design in ICT4D. Dorothea is director of the new 
one-year Masters in Practising Sustainable Development (ICT4D specialism) at 
Royal Holloway.

TASCHA Talks are bi-weekly sessions to share, discuss, and advance new ideas 
around topics related to technology and social change. Learn more at 
tascha.uw.edu/taschatalks<http://tascha.uw.edu/taschatalks>.

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