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Status: Full time project contractor (18 months)
Location: Uganda (based in Kampala)
Classification: Exempt
Date: June, 2011

Job Summary: The Research Lead will be responsible for managing all
stages of the research process for the Mobile Financial Services
Incubator (MFSI), from initial design to data collection and
dissemination. He/she is expected to have strong analytical and
communicative skills and experience designing and analyzing
quantitative research.

The project: Recently, there has been some concern about the lack of
innovation within the branchless banking space. Very few service
providers have gone beyond payments in their service offerings and
explored the latent demand for other products-from savings to
micro-insurance and loans. Research conducted by CGAP also shows that
many of the existing products have not reached the poor. To address
this problem, CGAP and GF are working together to lower the cost
threshold of experimentation and set up an incubator that tests
innovations in mobile financial services. The incubator will combine
in-depth research approaches with rapid product testing and aim to
develop mobile financial services that are appropriate for the poor
and that move the industry beyond payments.

Reporting and relationships: The position will report directly to the
Project Director.

Availability: The MFSI Research Lead will be expected to work a
typical work week of 37.5 hours plus additional hours to get the job
done. The position will be based in Kampala, Uganda. This position
will need to be flexible to work in local conditions, and be available
to work across different time zones. This position will require travel
(20%-30%) within Uganda, and periodic travel to other countries as
needed.

Essential Job Functions

?* Develop a research plan for the incubator
?* Work with the AppLab team to determine product ideas that could be tested
?* Work with Research Coordinator to hire and monitor researchers in the field
?* Facilitate data collection process
?* Analyze data collected
?* Write-up research findings in various forms (blogs, monthly
updates, reports etc.)
?* Design monitoring and evaluation framework
?* Monitor and write-up user feedback from the field
?* Share feedback with designers who will make alteration to product prototypes

Required Knowledge, Skills, and Abilities

 * Deep commitment to eradication of poverty and alignment with
Grameen Foundation's mission
 * Experience working in developing countries
 * Belief in the potential to leverage information and communication
technology (ICTs) for the benefit of poor people -with practical
experience
 * Extensive knowledge of various quantitative data collection methods
(i.e. surveys, data mining)
 * Ability to triangulate research methods to strengthen reliability
of research outputs
 * Experience in the dissemination of research findings, both through
formal (academic publications) and informal (blogs etc.) channels
 * Strong writing skills
 * Understanding of technology, particularly mobile money applications
 * Experience managing fieldworkers

Education and Experience

?* At least post-graduate degree with research PhD preferred
?* 5+ years experience in research role

Physical and Environmental Conditions: This position does not require
unusual demands for physical effort. This position may occasionally
require physical effort to lift and transport boxes weighing no more
than 50 pounds. Work environment involves everyday risks or
discomforts that require normal safety precautions typical of places
such as offices, meeting or training rooms, residences, or commercial
vehicles; e.g., use of safe work place practices with office
equipment, and/or avoidance of trips and falls, and observance of fire
regulations and traffic signals.

Additional Comment: The above job description is not intended as, nor
should it be construed as, exhaustive of all responsibilities, skills,
efforts, or working conditions associated with this job. Reasonable
accommodations may be made in appropriate circumstances to enable
qualified individuals with disabilities to perform the essential
functions of this job.

Interested candidates may apply by email to Dr. Olga Morawczynski
(olga at applab.org). Please put "MFSI - RL" in the subject line. No
calls please.

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