TASCHA<http://tascha.uw.edu/>'s research is supporting the active engagement of 
its partners, Association of Progressive Communications 
(APC<http://www.apc.org/>) and the International Federation of Library 
Associations and Institutions (IFLA<http://www.ifla.org/>), in the post-2015 
agenda development process. Together with APC and IFLA, we have prepared a 
briefing paper, "Public access: Supporting digital inclusion for all - 
Maximising the impact of information and communication technologies (ICTs) for 
inclusive social and economic 
development<http://tascha.uw.edu/publications/public-access-supporting-digital-inclusion-for-all/>."
 The paper was produced for the Commission on Science and Technology for 
Development (CSTD<http://unctad.org/en/Pages/cstd.aspx>), Seventeenth Session, 
May 12-16, 2014 in Geneva, Switzerland.

The briefing paper draws UN Member States' attention to the importance of 
access to ICTs as a key issue in development and to the ongoing digital divide. 
It includes a checklist of action points for policymakers that highlights an 
ecosystem approach to ensure better public access. Drawing on findings from 
TASCHA's Global Impact Study of Public Access 
ICTs<http://tascha.uw.edu/projects/global-impact-study/>, the most important 
initiatives that need to be considered are:

  *   Build awareness and information sharing. There is generally a shortage of 
knowledge of the importance of public access, and on how to implement and 
sustain public access facilities, especially in developing countries. Knowledge 
of best practices and sustainable solutions using the latest technologies needs 
to be assembled and circulated, in print, in online fora and in training 
workshops.
  *   Improve the enabling environment - a basic requirement for public access 
facilities is low-cost high-speed connectivity. This requires a conducive 
policy and regulatory environment which ensures competitive, pervasive and 
reliable provision of internet services.
  *   Implement use of universal access funds and other public policy 
instruments to support public access, not only at the national level but also 
through provincial or local municipal authorities.
  *   Address human resource deficiencies. Policies need to be aimed at 
ensuring a sufficient number of appropriately trained people at a technical 
level to support public access facilities, for their staff to help in the 
provision of ICT services to the public, and for the public in how to make the 
most effective use of them, especially by women and other disenfranchised 
groups.
  *   Invest in locally relevant applications and service development, 
particularly e-government services. This will help fuel the demand for access 
and make public access facilities more sustainable. Libraries in particular can 
be an effective vehicle for supporting the implementation of e-government 
strategies at the local level.
  *   Set targets and monitor progress. Targets and indicators need to be 
adopted to enable measurement of progress in providing public access, and in 
assessing impact. This should be based on an objective methodology for 
evaluating the quality of access available to the general public.

Download Briefing Paper

  *   
English<https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/25543/APC_IFLA_TASCHA_English.pdf?sequence=1>
  *   
French<https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/25543/APC_IFLA_TASCHA_French.pdf?sequence=3>
 (français)
  *   
Spanish<https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/25543/APC_IFLA_TASCHA_Spanish.pdf?sequence=2>
 (Español)

--
Melody Clark
Communications Specialist
Technology & Social Change (TASCHA)
[email protected]<mailto:[email protected]> | 206.303.7910
Twitter: @taschagroup<https://twitter.com/taschagroup> | 
@melodyrclark<https://twitter.com/#!/melodyrclark>
tascha.uw.edu<http://tascha.uw.edu/>
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