Begin forwarded message:
From: Matthew Kam <[email protected]<mailto:[email protected]>>
Date: April 3, 2015 at 2:26:10 PM PDT
To: [email protected]<mailto:[email protected]>
Subject: [TIER] User Experience Research Assistant - Social Impact Team at 
Google
Interested folks should contact John Webb 
([email protected]<mailto:[email protected]>) and Catalina Naranjo-Bock 
([email protected]<mailto:[email protected]>) directly.



User Experience Research Assistant - Social Impact


Role: User Experience Research Assistant - Social Impact Team

Location: New York City or Mountain View, USA


The Social Impact team aspires to use Google’s scale and technology to address 
some of the world’s greatest challenges. You want to change the world through 
research and design.


Most of the work will take place during regular business hours, but you may 
need to work on evenings and Saturdays from time to time. The position is a 
full-time contract role for a duration of 6 months with potential to extend 
beyond that.


The area: User Experience

We follow a simple but vital premise in the User Experience group: "Focus on 
the user and all else will follow." We're passionately interested in our users 
and strive to learn everything we can about their goals and needs, attitudes 
and emotions to help define the products and experiences we create. The User 
Experience team is a critical driving force behind gathering these insights and 
then using them to inspire and inform design. We are a multi-disciplinary team 
of interaction designers, visual designers, and user researchers who 
collaborate closely with each other and with Engineering and Product Management 
to create innovative, usable, great-looking products that have real impact in 
people’s lives.


The role: User Experience Research Assistant

As a Research Assistant, you'll have the opportunity to support our research 
activities in developing innovative, user-friendly, best-of-breed products that 
aim to affect positive social change across the Social Impact team’s focus 
areas: Crisis, Giving, and Civic Engagement. We are looking for individuals who 
have excellent communication skills, are diligent, detail-oriented, and can 
work fairly independently.


Responsibilities:

·         Assistance in preparing user research activities (working to schedule 
study sessions, setting up the usability lab, etc.).

·         Observing and running usability testing sessions and interviews.

·         Administering questionnaires and surveys.

·         Taking notes during user study sessions.

·         Analyzing qualitative & quantitative data.

·         Communicating findings from studies to the research lead and product 
teams.

·         Create written and visual reports (including creating graphs, 
highlight videos, slide decks etc.).

·         Analyzing, interpreting and summarizing existing research reports.


Requirements:

·         B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in 
Human Factors, Psychology, HCI/Computer Science, or other field emphasizing 
human behavior; or in lieu of degree, some related work experience.

·         Detail-oriented and ability to work fairly independently on a variety 
of tasks.

·         Interest in general research and user research methods.

·         Strong oral and written communication skills.

·         Can prioritize time between multiple projects, and be flexible by 
adapting to changing schedules and different projects.

·         Technical aptitude, familiarity with basic graphic and video editing 
tools preferred.

·         Knowledge of basic statistical concepts preferred.

·         OK with flexible working hours (regular business hours + evenings and 
Saturdays).
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