The talk (in 30 minutes) will be livestreamed at
https://meet.google.com/ath-yqem-owj, or by phone at +1 470-241-4852 with
PIN: 997 635 986#

On Tue, Nov 20, 2018 at 9:37 AM Philip Garrison <phili...@cs.washington.edu>
wrote:

> Naveena's talk is today at noon!
>
>
> *The Artful Integration of Digital Payments into Public Health
> Organizations in Rural Kenya*
>
> *Abstract: *Globally, industry, government, and non-profit actors have
> been making concerted efforts to push the adoption of digital financial
> services (DFS) within complex organizations. This effort is motivated by
> the notion that DFS will support goals such as financial inclusion of
> workers, efficiency of operations, and organizational governance. We
> explore this premise through a qualitative study of how public health
> organizations in rural Kenya use digital payments to pay health workers,
> backdropped by ongoing issues with delayed and missing payments. Drawing
> from interviews with salaried and non-salaried health workers as well as
> staff of governmental and non-governmental organizations, we describe the
> articulation work---or ad hoc, corrective work---required to make bank and
> mobile money payments usable. We highlight how this work and workers'
> socioeconomic and salaried status impact perceptions of digital payments
> and the process of following up with payment issues. We complicate the
> prevalent narrative that digital payments support financial inclusion,
> efficiency, and governance, offering implications for the design of digital
> payment processes that must serve diverse individual and organizational
> stakeholders.
>
> On Fri, Nov 16, 2018 at 2:52 PM Philip Garrison <
> phili...@cs.washington.edu> wrote:
>
>> Please join us for the Change Seminar next week *Tuesday 9/20/2018* in *JHN
>> 111*.
>>
>> *Who:* Naveena Karusala, UW CSE
>> *What:* The Artful Integration of Digital Payments into Public Health
>> Organizations in Rural Kenya
>> *When:* Tuesday, Nov 20th, 12-1pm
>> *Where:* Johnson Hall 111
>>
>> *Abstract:* Globally, industry, government, and non-profit actors have
>> been making concerted efforts to push the adoption of digital financial
>> services (DFS) within complex organizations. This effort is motivated by
>> the notion that DFS will support goals such as financial inclusionof
>> workers, efficiency of operations, and organizational governance. Weexplore
>> this premise through a qualitative study of how public health organizations
>> in rural Kenya use digital payments to pay health workers, backdropped by
>> ongoing issues with delayed and missing payments. Drawing frominterviews
>> with salaried and non-salaried health workers as well as staffof
>> governmental and non-governmental organizations, we describe the
>> articulation work---or ad hoc, corrective work---required to make bank and
>> mobile money payments usable. We highlight how this work and workers'
>> socioeconomic and salaried status impact perceptions of digital payments
>> and theprocess of following up with payment issues. We ! complicat e the
>> prevalent narrative that digital payments support financial inclusion,
>> efficiency,and governance, offering implications for the design of digital
>> payment processes that must serve diverse individual and organizational
>> stakeholders.
>>
>> *Bio:* Naveena Karusala is a Ph.D. student at the University of
>> Washington’s Paul Allen School of Computer Science and Engineering. She
>> graduated with a Computer Science degree from Georgia Tech in 2016. Naveena
>> has engaged extensively in research projects in the area of human-centered
>> computing and global development in the domains of health, gender,
>> language, usability, and human-centered AI tools. She has conducted work in
>> India, the United States, and Kenya.
>> _______________________________________________
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>> change@change.washington.edu
>> https://changemm.cs.washington.edu/mailman/listinfo/change
>>
> _______________________________________________
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