You can also call & file a comlaint with the better business bureau. I've seen companies change their whole attitudes when they are contacted by them about a complaint. Don
> > Rich, is 100% right. The credit card company will back charge the > discrepancy amount on the next payment made to the merchant and it doesn't > matter if you have already paid your credit card bill. The credit card > company will also take a statement from you as to the problem and course of > resolution. They will contact the merchant and try to negotiate as well. > I had to take this course of action against an small engine rebuild - > although it took 3 months to resolve I came out with exactly what was owed > to me. Above and beyond the rebuild cost credited to me, Briggs and > Stratton made the merchant give me a complete brand new 10 HP motor for > misrepresenting their product and specs. > > Krister Meister > Bartlett, IL > '66 SS #'s matching > > > > > > Send it back. Call the credit card and cancel payment. You could have had a > DELL dude. > Rich > "66 Malibu > ACES # 5066 > ----- Original Message ----- > From: "Craig A. Ellis" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, November 13, 2002 10:42 AM > Subject: RE: [Chevelle-List] Why OPG Sucks > > > > Gents, I think what we are seeing is what my partner calls the "gen-x > > ethic". It's all about what you can sneak by somebody. Restoration parts > > companies feel competition "forces" them to do it. They advertise > > bargain basement prices and make up profit margin on S&H. We bought a > > computer from Gateway a few weeks ago. They sent the wrong one and are > > forcing us to pay shipping to send it back. That's $150 round trip to > > get rid of their mistake. They can get away with it because they've > > already charged your credit card and they know the card companies will > > not back you up - they do too much business with them to risk it. That's > > what my partner calls "the gen-x ethic". It's all about what you can get > > away with. When I asked Gateway why they don't disclose this shipping > > thing they said "because we don't have to". Now that's bold, people. > > > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:owner-chevelle-list@;chevelles.net]On Behalf Of [EMAIL PROTECTED] > > Sent: Tuesday, November 12, 2002 8:39 PM > > To: [EMAIL PROTECTED] > > Subject: [Chevelle-List] Why OPG Sucks > > > > > > > > Ok, I need to vent here a little. > > I ordered 2 cans of paint from OPG last week, paint cost like $12 per > > can, no biggie. I just got it today and I was looking over the packing > > list. Where the hell do they get off charging $4.75 for 2 cans of paint > > that cost $24? I know UPS and FedEx charges very well since I work with > > them everyday. There is no way that it costs almost $5 to insure > > something that is that cheap. The insurance charge for something that > > cheap is free since everything is insured at least up to $100. So let's > > see here, $4.75 insurance plus $8.95 for shipping is $13.70, i just > > shipped a 20 pound package to Canada with an insured value of $200 > > cheaper than that amount. UNBELIEVABLE!!!! Needless to say they will > > be getting a phone call tomorrow, what a freakin rip off. Ok I'm going > > back to watching my movie now. > > > > Tom > > > > > > ----------------------------------------------------- > > To Unsubscribe please visit www.chevelles.net/list.html > > To start a new topic, send mail to: [EMAIL PROTECTED] > > > > > ----------------------------------------------------- > To Unsubscribe please visit www.chevelles.net/list.html > To start a new topic, send mail to: [EMAIL PROTECTED] > > > > > ----------------------------------------------------- > To Unsubscribe please visit www.chevelles.net/list.html > To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED]
