CR,
You need to contact your insurance company adjuster with a complete list of all the problems with your car. Show them before and after pictures and present them with costs of the parts you are missing.It sounds to me like your car will not pass a DMV  inspection and that's illegal! You may, also, want to get in touch with another body shop and have them give you an estimate to do the job correctly. Do not tell the second shop who the first shop was. These guys may be buddies and most certainly know each other. All body shops live for insurance jobs and can't afford to have a bad rap either with the insurance companies or each other.
 
Rich
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Crazy Rusty
Sent: Tuesday, April 01, 2003 12:35 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: [Chevelle-List] Restoration Shops

Does anyone know of any good restoration shops in Washington State?

 

I recently had my vehicle worked on at Buffalo Restorations (www.autorestorations.com) in Puyallup, WA. I had been rear-ended on a freeway and heard that they had a pretty good reputation for restorations.  I took my vehicle there, I showed them all of the damaged areas (front end, left quarter panel, seat, and front left fender) had them check it out and give me a rough estimate and then went back to the insurance company for the check.  After some haggling with the insurance, I got the money and got them rolling on it.  The original estimate was for about 3500 or so.  After awhile they needed a supplement of about $1100 and then another supplement of $2200 or so.  The total from the insurance company came to about 7000 when everything was said in done.  After days of them telling me the car would be done the next day (that went on for over a week), I was finally able to go pick up the car.  I did a quick check on some things before I left; found one or two items and mentioned them to the shop manager.  A few days later I noticed a few more things, and a week after that I noticed a few more… and then last week I noticed a hell of a lot more.  Pretty soon I found that after I got my car back, it had more problems then before I took it in.  I took it in, basically, to get the frame pulled and the damage caused by the accident repaired.  Got it back with the rear bumper bent and missing parts, the dash lights not working, reverse lamps cut out, front bumper bent downwards and smashed in, primer sprayed on my rear window, windshield jug melted, the left rear marker bezel broken, the molding on the left rear fender gone, the seat frame broken, the rear defroster not working, package tray warped, more mold then 2yr old cheese, some type of dust (sanding dust?) EVERYWHERE, and, to top it all off, when they repainted the car they didn’t ask me what color it was, they assumed it was a certain color and then painted it.  Now, I am young and I am inexperienced in having others work on my car.  I also don’t know a hell of a lot about the car in the first place.  So in addition to my first question, is there anything I should have done differently?  Did I ASK to have the shop screw me?  In my business (IT) you are supposed to not only know how to do your job, but know how to do it down to the very last detail… are restoration shops on some other system?

 

I took it up there about 3 weeks later and showed the shop manager half of the stuff that was wrong.  He said he would get a parts list for me, I haven’t heard anything else.  I was afraid they were going to ask me to leave it there again so I told him I just wanted the parts and didn’t want them working on it.  I suppose that wasn’t the brightest thing to say.  What do you guys recommend I do?

 

Crazy Rusty

www.crazyrusty.com

[EMAIL PROTECTED]

Jason Brown, Systems Engineer
[EMAIL PROTECTED]
Eden Systems Inc.
1-800-328-0310

 

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