Does anyone know of any good
restoration shops in Washington
State?
I recently had my vehicle worked
on at Buffalo Restorations (www.autorestorations.com) in
Puyallup,
WA. I had been
rear-ended on a freeway and heard that they had a pretty good reputation for
restorations. I took my vehicle there, I showed them all of the damaged
areas (front end, left quarter panel, seat, and front left fender) had them
check it out and give me a rough estimate and then went back to the insurance
company for the check. After some haggling with the insurance, I got the
money and got them rolling on it. The original estimate was for about
3500 or so. After awhile they needed a supplement of about $1100 and
then another supplement of $2200 or so. The total from the insurance
company came to about 7000 when everything was said in done. After days
of them telling me the car would be done the next day (that went on for over a
week), I was finally able to go pick up the car. I did a quick check on
some things before I left; found one or two items and mentioned them to the
shop manager. A few days later I noticed a few more things, and a week
after that I noticed a few more… and then last week I noticed a hell of a lot
more. Pretty soon I found that after I got my car back, it had more
problems then before I took it in. I took it in, basically, to get the
frame pulled and the damage caused by the accident repaired. Got it back
with the rear bumper bent and missing parts, the dash lights not working,
reverse lamps cut out, front bumper bent downwards and smashed in, primer
sprayed on my rear window, windshield jug melted, the left rear marker bezel
broken, the molding on the left rear fender gone, the seat frame broken, the
rear defroster not working, package tray warped, more mold then 2yr old
cheese, some type of dust (sanding dust?) EVERYWHERE, and, to top it all off,
when they repainted the car they didn’t ask me what color it was, they assumed
it was a certain color and then painted it. Now, I am young and I am
inexperienced in having others work on my car. I also don’t know a hell
of a lot about the car in the first place. So in addition to my first
question, is there anything I should have done differently? Did I ASK to
have the shop screw me? In my business (IT) you are
supposed to not only know how to do your job, but know how to do it down to
the very last detail… are restoration shops on some other
system?
I took it up there about 3 weeks
later and showed the shop manager half of the stuff that was wrong. He
said he would get a parts list for me, I haven’t heard anything else. I
was afraid they were going to ask me to leave it there again so I told him I
just wanted the parts and didn’t want them working on it. I suppose that
wasn’t the brightest thing to say. What do you guys recommend I
do?
Crazy
Rusty
www.crazyrusty.com
[EMAIL PROTECTED]
Jason
Brown,
Systems
Engineer
[EMAIL PROTECTED]
Eden
Systems
Inc.
1-800-328-0310