Did you tell the guy on the phone that his job is in real jeopardy? I'm certainly not paying him 9 bucks to take my order!
Gary ----- Original Message ----- From: "Mark Weber" <[EMAIL PROTECTED]> To: "The Chevelle Mailing List" <[EMAIL PROTECTED]> Sent: Tuesday, March 02, 2004 4:01 PM Subject: [Chevelle-list] Year One Web v Telephone pricing. > I just priced a water pump for my big block at year one. The web site says > $80. I called to order it, he says $89. I say "excuse me". He says it > costs more to talk to a real person. I asked "how much is shipping?". $16. > > I checked the web site and shipping/handling looks to be $8.25 there. I > understand how or why this is, but I really don't like it. It sure has a > tendency to drive people away from the phones and to do everything on > line... > > Mark > > >
