Say, "Thank you very much for your valuable information," hang up the phone, and order it on-line. Or am I missing something here?
SM On 3/2/04 3:53 PM, "Gary W. Treible" <[EMAIL PROTECTED]> wrote: > Did you tell the guy on the phone that his job is in real jeopardy? I'm > certainly not paying him 9 bucks to take my order! > > Gary > > ----- Original Message ----- > From: "Mark Weber" <[EMAIL PROTECTED]> > To: "The Chevelle Mailing List" <[EMAIL PROTECTED]> > Sent: Tuesday, March 02, 2004 4:01 PM > Subject: [Chevelle-list] Year One Web v Telephone pricing. > > >> I just priced a water pump for my big block at year one. The web site > says >> $80. I called to order it, he says $89. I say "excuse me". He says it >> costs more to talk to a real person. I asked "how much is shipping?". > $16. >> >> I checked the web site and shipping/handling looks to be $8.25 there. I >> understand how or why this is, but I really don't like it. It sure has a >> tendency to drive people away from the phones and to do everything on >> line... >> >> Mark >> >> >> > >
