The problem I had with them was trying to spend a $50 gift certificate my in-laws got me. The guy would not give me the 10% once he found out that I was using that to pay for some of it. I really think it was more the guy on the line, not their policy (I never checked). I'm sure they would not allow the 10% off when buying a gift certificate.
Ron http://home.comcast.net/~cutter169/index.htm -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Mark Weber Sent: Tuesday, March 02, 2004 2:01 PM To: The Chevelle Mailing List Subject: [Chevelle-list] Year One Web v Telephone pricing. I just priced a water pump for my big block at year one. The web site says $80. I called to order it, he says $89. I say "excuse me". He says it costs more to talk to a real person. I asked "how much is shipping?". $16. I checked the web site and shipping/handling looks to be $8.25 there. I understand how or why this is, but I really don't like it. It sure has a tendency to drive people away from the phones and to do everything on line... Mark
