Guys, The man that owns Year One is Kevin King. If you have issues that you need to have heard, give him a call. I have and got results. 800-932-7663 ext 100 or [EMAIL PROTECTED] Mike Holleman ----- Original Message ----- From: "Cutter" <[EMAIL PROTECTED]> To: "The Chevelle Mailing List" <[EMAIL PROTECTED]> Sent: Tuesday, March 02, 2004 10:20 PM Subject: RE: [Chevelle-list] Year One Web v Telephone pricing.
> The problem I had with them was trying to spend a $50 gift certificate my > in-laws got me. The guy would not give me the 10% once he found out that I > was using that to pay for some of it. I really think it was more the guy on > the line, not their policy (I never checked). I'm sure they would not allow > the 10% off when buying a gift certificate. > > Ron > > http://home.comcast.net/~cutter169/index.htm > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Mark Weber > Sent: Tuesday, March 02, 2004 2:01 PM > To: The Chevelle Mailing List > Subject: [Chevelle-list] Year One Web v Telephone pricing. > > I just priced a water pump for my big block at year one. The web site says > $80. I called to order it, he says $89. I say "excuse me". He says it > costs more to talk to a real person. I asked "how much is shipping?". $16. > > I checked the web site and shipping/handling looks to be $8.25 there. I > understand how or why this is, but I really don't like it. It sure has a > tendency to drive people away from the phones and to do everything on > line... > > Mark > >
