While I still like Summit, I bought two 750 Holleys, and wanted the shiny finish. When they arrived I immediately shipped them to BDS for dyno-tuning. They cam back and I took them to my mechanic friend...We never opened the boxs. We both got very busy so the carbs sat there for months. When we finally opened the boxes...I was surprised they were the old gold style not the shiny silver ones I thought I bought!
I called Summit, they said they would take them back, but because it had been so long( 8 or 9 months) since I bought them, they would charge me a 15% re-stocking fee. I was a bit pissed, because I ordered the silver 750's. Well...I checked about the cost and time it would take to re-dyno some new carbs, the cost and mostly the backlog told me to suck it up! I have had so few problems, and it may be the sales rep I spoke to! Dan Mascheck -----Original Message----- From: Herb Lumpp [mailto:[EMAIL PROTECTED] Sent: Thursday, December 08, 2005 6:50 PM To: The Chevelle Mailing List Subject: RE: [Chevelle-list] Summit vs. Jeg's Hi Fred, That was nice of them! I remember I bought something from Summit and never used it. I think a year or more went by and I called and asked if I could return it and the guy said as long as I have the receipt and the part isn't used/damaged they would give me a refund. I got my money back and used it to buy something else from them. I think I have a sickness of some kind - at least that's what my wife tells me! Herb -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Fred Dowaliby Sent: Thursday, December 08, 2005 9:09 AM To: The Chevelle Mailing List Subject: Re: [Chevelle-list] Summit vs. Jeg's Hi Herb, I have also pretty much totally switched from Jeg's to Summit. I particularly like their "no questions asked" return policy. Why, I even successfully returned a cam after I had installed it and found the resulting piston-to -valve clearance to be too close. Fred On Dec, 8 2005, at 5:38 AM, Herb Lumpp wrote: > Now I know why I prefer Summit over Jeg's... > > A couple of times in the past when I placed internet orders from > Summit, the > next morning I realized I forgot something. I'd call Summit, talk to > the > customer service rep and ask if I can add the forgotten items. "No > problem" > the rep would say, "what part numbers do you need to add?" Sure > enough my > original order would arrive in one box along with a second box > containing > the forgotten items with no extra "handling" charge. > > Last night I ordered some stuff from Jeg's and sure enough I woke up > this > morning and damn it if I didn't forget something. I called Jeg's a few > minutes ago and the rep says "Sorry, the box is already loaded on the > truck > for shipping." I know it's my own fault for forgetting, but at least > Summit > is willing to do something! > > Herb Lumpp > http://users.adelphia.net/~hlump/index.htm >
