I have to second that. I like their products and their price but have had
nothing but problems when ordering. Once they botched it up so bad that Ken
gave me a $20 credit for the mistake.
Trooper
----- Original Message -----
From: Rick Schaefer
To: The Chevelle Mailing List
Sent: Tuesday, July 31, 2007 11:20 AM
Subject: Re: [Chevelle-list] ground up order
I really appreciate that GroundUp sponsors Team Chevelle. They have been
there for a long time. But, my order experience has never been good. If you
complain about something over at TC you are told " Talk to Ken". If thats
what it takes, why does he have employees?
On 7/31/07, Bob Haggard <[EMAIL PROTECTED]> wrote:
I ordered windshield trim for my 70 Nova from Ground Up on 7/5/07. Waited
10 days then called to ask about the order and was told they were waiting for
the clips to come it before shipping the order, "do you want us to ship the
trim and send the clips when they arrive?" Yes. yes, yes I need the trim now.
Wait two more weeks and call again, "I can't find anyone back in the warehouse,
give me your number and I'll call you back." Call again after waiting 24 hours
and finally I get a straight answer "We don't have the trim yet and it will be
at least another 30 days according to the manufacturer." Got my CC bill in
this week and at least they didn't charge me for it.
Bob
--
Rick Schaefer
72 TPI El Camino
