Thought I would share this.
March 30, 2007
Dear Nutro Customers,
As promised, we are continuing to share any and all information and
updates we have on the Menu Foods recall. Earlier today (Friday,
March 30, 2007) the U.S. Food & Drug Administration (FDA) and Menu
Foods announced that a substance called melamine was found in the
wheat gluten of recalled products, and not the aminopterin, as
earlier suspected.
With regard to Nutro pet foods, we can reassure you:
Nutro's dry pet foods do NOT contain wheat gluten.
Nutro's dry pet foods do NOT contain imported grains.
Nutro's dry pet foods are NOT manufactured by Menu Foods.
None of Nutro's dry pet foods are included on the Menu Foods recall
list.
Pet owners should feel safe and confident feeding all Nutro dry pet
foods, as well as any Nutro wet foods that are not on the Menu Foods
recall list.
For a list of Nutro products included in the recall, as well as
further information about Nutro and how
its products are affected by the Menu Foods recall, please visit
www.nutroproducts.com or call
1- 800-833-5330.
Our team of customer care representatives is working diligently to
respond to each and every email personally. We ask for your patience
during this very unfortunate situation.
In addition, as we have always done, Nutro will treat its customers
fairly and with compassion. Those who have suffered through an
illness or death of their pet and feel a Nutro product in any way
contributed to that illness or death should contact us directly
through our Consumer Service Department at 800-833-5330. These
requests will be resolved as quickly as possible and we apologize for
any delays our customers may be experiencing when contacting us.
Sincerely,
Dave Kravis,
President & CEO
Nutro Products
Copyright ©2007Nutro Products, Inc. All rights reserved.
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