April 23, 2007
Dear Nutro Customers,
We know many of you have questions about the FDA's latest reports
that melamine was found in rice protein concentrate (also referred to
as rice gluten). We want to address those concerns as well as provide
you with information on our use of corn gluten, which we include in
some of our pet foods as an ingredient in the form of corn gluten
meal.
Our customers have also brought to our attention confusion that has
been caused by the media in reporting the new recall of some Natural
Balance pet foods. Natural Balance Pet Foods, Inc. is not in any way
affiliated with Nutro Products nor Nutro's Natural Choice®, MAX® or
Ultra brands.
I hope the following information is helpful in clearing up any
confusion you may have.
Regarding Rice Protein Concentrate:
(1) Nutro uses rice protein concentrate in some of its products
because it provides an important source of protein for pets,
especially for those with digestive sensitivities and allergies.
(2) Independent laboratory tests have confirmed that the rice protein
concentrate (also known as rice gluten) used in Nutro's pet foods
does not contain melamine.
(3) It has been reported that the Natural Balance recall is focused
on products containing rice protein concentrate provided by Wilbur-
Ellis Company. Nutro has NEVER purchased or used rice protein
concentrate from Wilbur-Ellis Company in any of our pet foods.
Regarding Corn Gluten:
(1) Nutro uses corn gluten meal in some of its pet foods because it
is a source of sulfur amino acids, which are important for skin and
coat health. Corn gluten meal also helps as a natural urine
acidifier that is important for both cats and dogs.
(2) All of the corn gluten meal that Nutro uses in its products is
produced in the United States.
Nutro customers may check Nutro's website (www.nutroproducts.com) or
contact our Consumer Hotline -- (800) 833-5330 -- for further
information about our products. We will continue to post updated
information on our website and our customer service representatives
are working diligently to respond to each and every call and email
personally.
We understand that the pet food recall has caused continued confusion
and frustration and we are doing everything we can to provide you
with the information you need about our products. We will continue
to keep you updated.
Sincerely,
Dave Kravis
President & CEO
Nutro Products
Copyright ©2007Nutro Products, Inc. All rights reserved.
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