Comment #1 on issue 6470 by [email protected]: Will not
install/launch - Application key not found
http://code.google.com/p/chromium/issues/detail?id=6470
Additional user report:
OperatingSystem: winxp
chrome_version: ChromeStandaloneSetup 1.2.133.31
Installer Log Details
[0115/082245:INFO:main.cc(447)] system install is 0
[0115/082245:INFO:install_util.cc(79)] Windows Version: 2, Service Pack: 2.0
[0115/082245:INFO:install_util.cc(64)] No existing Chrome install found.
[0115/082245:INFO:install_util.cc(64)] No existing Chrome install found.
[0115/082245:INFO:main.cc(314)] Archive found to install Chrome
C:\Documents and
Settings\USERNAME\Configuración local\Temp\CR_11.tmp\CHROME.PACKED.7Z
[0115/082245:INFO:main.cc(328)] created path
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995
[0115/082245:INFO:main.cc(81)] Opening archive C:\Documents and
Settings\USERNAME\Configuración local\Temp\CR_11.tmp\CHROME.PACKED.7Z
[0115/082245:INFO:main.cc(85)] Uncompressing archive to path
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995
[0115/082255:INFO:main.cc(118)] Opening archive
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\chrome.7z
[0115/082255:INFO:main.cc(123)] Unpacking archive to path
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\source
[0115/082303:INFO:main.cc(342)] unpacked to
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\source
[0115/082303:INFO:main.cc(139)] Looking for Chrome version folder under
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\source\Chrome-bin
[0115/082303:INFO:main.cc(152)] directory found: .
[0115/082303:INFO:main.cc(152)] directory found: ..
[0115/082303:INFO:main.cc(152)] directory found: 1.0.154.36
[0115/082303:INFO:main.cc(354)] version to install: 1.0.154.36
[0115/082303:INFO:setup.cc(206)] install destination path: C:\Documents and
Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application
[0115/082303:INFO:create_dir_work_item.cc(32)] creating directory
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995
[0115/082303:INFO:create_dir_work_item.cc(32)] creating directory
C:\Documents and
Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application
[0115/082314:INFO:copy_tree_work_item.cc(91)] Copied source
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\source\Chrome-bin\1.0.154.36
to
destination C:\Documents and Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application\1.0.154.36
[0115/082314:INFO:copy_tree_work_item.cc(63)] Copied source file
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\source\Chrome-bin\chrome.exe
to
alternative path C:\Documents and Settings\USERNAME\Configuración
local\Datos de
programa\Google\Chrome\Application\new_chrome.exe
[0115/082314:INFO:create_dir_work_item.cc(32)] creating directory
C:\Documents and
Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application\1.0.154.36\Installer
[0115/082314:INFO:create_dir_work_item.cc(37)] top directory that needs to
be
created: C:\Documents and Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application\1.0.154.36\Installer
[0115/082314:INFO:create_dir_work_item.cc(40)] directory creation result: 1
[0115/082314:INFO:copy_tree_work_item.cc(91)] Copied source C:\Documents and
Settings\USERNAME\Configuración local\Temp\CR_11.tmp\setup.exe to
destination
C:\Documents and Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application\1.0.154.36\Installer\setup.exe
[0115/082324:INFO:copy_tree_work_item.cc(91)] Copied source
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995\chrome.7z to destination
C:\Documents and Settings\USERNAME\Configuración local\Datos de
programa\Google\Chrome\Application\1.0.154.36\Installer\chrome.7z
[0115/082324:INFO:create_reg_key_work_item.cc(47)] Software exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)] Software\Microsoft exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)]
Software\Microsoft\Windows exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)]
Software\Microsoft\Windows\CurrentVersion exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)]
Software\Microsoft\Windows\CurrentVersion\Uninstall exists
[0115/082325:INFO:create_reg_key_work_item.cc(51)] created
Software\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
DisplayName
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
UninstallString
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
InstallLocation
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
DisplayIcon
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for NoModify
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for NoRepair
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
Publisher
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for Version
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
DisplayVersion
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for
InstallDate
[0115/082325:INFO:create_reg_key_work_item.cc(47)] Software exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)] Software\Google exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)] Software\Google\Update
exists
[0115/082325:INFO:create_reg_key_work_item.cc(47)]
Software\Google\Update\Clients
exists
[0115/082325:INFO:create_reg_key_work_item.cc(51)] created
Software\Google\Update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for name
[0115/082325:INFO:set_reg_value_work_item.cc(95)] created value for pv
[0115/082325:INFO:work_item_list.cc(39)] list execution succeeded
[0115/082325:ERROR:install.cc(226)] New chrome.exe exists but current
version is
empty!
[0115/082325:ERROR:install.cc(273)] Install failed, rolling back...
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting pv
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting name
succeeded
[0115/082325:INFO:create_reg_key_work_item.cc(77)] rollback: delete
Software\Google\Update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
InstallDate
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
DisplayVersion
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
Version
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
Publisher
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
NoRepair
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
NoModify
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
DisplayIcon
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
InstallLocation
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
UninstallString
succeeded
[0115/082325:INFO:set_reg_value_work_item.cc(131)] rollback: deleting
DisplayName
succeeded
[0115/082325:INFO:create_reg_key_work_item.cc(77)] rollback: delete
Software\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome
[0115/082326:ERROR:install.cc(275)] Rollback complete.
[0115/082326:ERROR:setup.cc(219)] Install failed.
[0115/082326:INFO:create_reg_key_work_item.cc(47)] Software exists
[0115/082326:INFO:create_reg_key_work_item.cc(47)] Software\Google exists
[0115/082326:INFO:create_reg_key_work_item.cc(47)] Software\Google\Update
exists
[0115/082326:INFO:create_reg_key_work_item.cc(47)]
Software\Google\Update\ClientState
exists
[0115/082326:INFO:create_reg_key_work_item.cc(47)]
Software\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96}
exists
[0115/082326:INFO:set_reg_value_work_item.cc(95)] created value for
InstallerResult
[0115/082326:INFO:set_reg_value_work_item.cc(95)] created value for
InstallerError
[0115/082326:INFO:set_reg_value_work_item.cc(95)] created value for
InstallerResultUIString
[0115/082326:INFO:work_item_list.cc(39)] list execution succeeded
[0115/082326:INFO:main.cc(399)] Deleting temporary directory
C:\DOCUME~1\USERNAME~1\CONFIG~1\Temp\chrome_31995
[0115/082341:INFO:work_item_list.cc(39)] list execution succeeded
[0115/082341:INFO:google_chrome_distribution.cc(171)] Application key not
found.
[0115/082341:INFO:google_chrome_distribution.cc(173)] Returning without
changing
application key.
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