Comment #1 on issue 10011 by [email protected]: BSOD in win32k.sys on XP
SP3
http://code.google.com/p/chromium/issues/detail?id=10011
I'm sorry to hear you are having problems using Chrome.
This does not look like any blue screen I've seen before, and I've looked
at quite a
few. The blue screen indicates a Page fault inside Microsoft's win32k.sys
driver. Why
that happens, I don't know.
Do you have any more details on this... For example, does it happen
reliably or was
this a one-time thing?
Here is the analysis:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Sat Apr 11 16:05:44.464 2009 (GMT-7)
System Uptime: 7 days 1:03:19.620
BugCheck 10000050, {e3e8dfe0, 0, bf8049f7, 1}
Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!EXLATEOBJ::vAltUnlock+6 )
Followup: MachineOwner
---------
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by
try-except,
it must be protected by a Probe. Typically the address is just plain bad
or it
is pointing at freed memory.
Arguments:
Arg1: e3e8dfe0, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: bf8049f7, If non-zero, the instruction address which referenced the
bad memory
address.
Arg4: 00000001, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: e3e8dfe0
FAULTING_IP:
win32k!EXLATEOBJ::vAltUnlock+6
bf8049f7 8b4820 mov ecx,dword ptr [eax+20h]
MM_INTERNAL_CODE: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: chrome.exe
LAST_CONTROL_TRANSFER: from bf80a330 to bf8049f7
STACK_TEXT:
8ed56cb4 bf80a330 8ed56d64 bf809f82 00c7e7ac
win32k!EXLATEOBJ::vAltUnlock+0x6
8ed56d30 804de7ec e3fe5180 e3e8dfc0 e33227c8 win32k!NtGdiBitBlt+0x586
8ed56d30 7c90e4f4 e3fe5180 e3e8dfc0 e33227c8 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
00c7e7bc 00000000 00000000 00000000 00000000 0x7c90e4f4
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!EXLATEOBJ::vAltUnlock+6
bf8049f7 8b4820 mov ecx,dword ptr [eax+20h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!EXLATEOBJ::vAltUnlock+6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49900fc9
FAILURE_BUCKET_ID: 0x50_win32k!EXLATEOBJ::vAltUnlock+6
BUCKET_ID: 0x50_win32k!EXLATEOBJ::vAltUnlock+6
Followup: MachineOwner
---------
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