Good point on the anti-virus/Internet security suite causing problems 
especially in regards to Norton-anything and AVG 8.0. Both have been 
known to cause problems with Flash performance. Comodo Firewall Pro 
(free) and Avast! 4.8 (also free) don't cause the same problem. I run 
both and I have very little Flash related problems with Firefox 3.0.*, 
Opera 9.6 beta and Chrome (different plugin entirely for IE though which 
tells me that Glenn might be on to something).

On 10/16/2008 11:28 AM, Glenn Wilson wrote:
> Hello,
>
> Just to clear up my own confusion: you are getting this crash with 
> Shockwave in Firefox, not in Chrome, right?  The error you attached 
> looks like it came from "firefox.exe".  Are you also seeing this in 
> Chrome as well?
>
> Kirk M's suggestion to re-install the plug-in (and maybe also Flash 
> 10?) seems like a great place to start.  I'd also add that some users 
> who have experienced plug-in instability have found their anti-virus / 
> internet security software is involved.  I'm not sure if that's what 
> is really going on in your error message, but you may want to give it 
> a look, since it sounds like you're seeing problems in multiple browsers.
>
> If you are able to reproduce this crash consistently in Chrome, please 
> file a ticket with your system configuration and steps to reproduce 
> the problem here:
> http://code.google.com/p/chromium/issues/entry
>
> Thanks for the report!  You may also want to report your error to 
> Firefox and/or Adobe, as I'm sure they'd be interested as well.
>
> Regards,
> Glenn
>
>
> On Thu, Oct 16, 2008 at 7:41 AM, Kirk M <[EMAIL PROTECTED] 
> <mailto:[EMAIL PROTECTED]>> wrote:
>
>
>     Okay, from the error message it shows you're using Shockwave
>     Flash/Flash
>     9.0  r124/9.0.124.0 <http://9.0.124.0> (it's actually a single
>     plugin for Firefox/Opera and
>     now Chrome), very confusing I'll admit). This plugin has always had a
>     plethora of bugs in it that cause different browsers that use this
>     plugin nothing but problems and the fault mostly lies with Adobe's
>     (admittedly) longtime policy that if it's not for Internet
>     Explorer then
>     just cobble something up and forget the QA. But I digress...
>
>     Anyway, It's been recommended in the past that uninstalling Flash
>     version 9.0.124.0 <http://9.0.124.0> with the Adobe Flash
>     uninstaller and then installing
>     the latest version of the Flash 10 plugin (Shockwave Flash 10.0 r12 I
>     believe is the latest or perhaps the final) will solve a lot of the
>     problems you're seeing.
>
>     Here's the link for the uninstaller:
>     http://www.adobe.com/support/flashplayer/downloads.html#uninstaller
>     (make sure you follow the directions, you can't use XP's Add/Remove
>     Programs to completely uninstall 9.0.124.0 <http://9.0.124.0>)
>
>     And the link for the latest revision of Flash 10:
>     
> http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
>
>     Flash Player 10 has stopped the Flash based crashes for me with
>     Firefox,
>     Opera and Chrome. Hope this helps.
>
>     On 10/16/2008 10:06 AM, o1f wrote:
>     > even though it says SHOCKWAVE
>     > should be treated as FLASH as well
>     >
>     > Now everybody is in the same boat with the ALL BROWSERS CRASHING
>     > whenever you play a flash content on the internet... I have
>     tried many
>     > ways to fix based on instructions from various support group...
>     > NOTHING WORKS
>     > so I copied the whole error message generated
>     > so if there is anyone out there that can decipher it and try to help
>     > it will very much be appreciated by most all people that use the
>     > internet.
>     >
>     > here is the error text file generated
>     > system specs are
>     > WINDOWS XP
>     > FIREFOX [downloaded yesterday]
>     > 2 GIG RAM
>     > 512MB Video Card Radeon X700
>     > Thanks
>     >
>     > __________________________________________________________
>     >
>     >
>
>
>
>
> >

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