Hi Yea had similar problems, I contacted CCO Locksmith and got the following response:
Thank you for contacting Cisco. At the moment we are currently having difficulties with some web-interfaces on-line, however the work around is to complete any activity on Cisco.com a an IE browser, other than an alternate (firefox for example). Also clear your cache and delete any cookies. If this fails to work you can open a TAC case on-line or contact us on the following numbers and we will assist you further. http://www.cisco.com/web/siteassets/contacts/ Sam ---- Sam Hall Robert Wiseman & Sons Ext: 6655 Tel: +44 (0)1355 270655 [EMAIL PROTECTED] www.wiseman-dairies.co.uk 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA "Peter Nyamukusa" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 11/12/2007 10:43 To <[email protected]> cc Subject [c-nsp] Software Advisor Error Hi Folks, I don?t know if any of you have tried using the Cisco software advisor site lately I get the following error when I am searching for software features for any of their routers Please wait while Software Advisor processes your request VelocityViewServlet : Error processing the template Invocation of method 'sort' in class com.cisco.support.fusion.util.Formatter threw exception class java.lang.NullPointerException : null org.apache.velocity.exception.MethodInvocationException: Invocation of method 'sort' in class com.cisco.support.fusion.util.Formatter threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java(Com piled Code)) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.ja va(Compiled Code)) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java (Compiled Code)) at org.apache.velocity.runtime.directive.Foreach.getIterator(Foreach.java(Compi led Code)) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java(Compiled Code)) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.jav a(Compiled Code)) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java(Co mpiled Code)) at org.apache.velocity.Template.merge(Template.java(Compiled Code)) at org.apache.velocity.tools.view.servlet.VelocityViewServlet.mergeTemplate(Unk nown Source) at org.apache.velocity.tools.view.servlet.VelocityViewServlet.doRequest(Unknown Source) at org.apache.velocity.tools.view.servlet.VelocityViewServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) --------------------------------------------- Peter Nyamukusa MCSE, MCSA:messaging, MCSA, MCP, CCIP, CCNA, A+, JNCIA, JNCIS Technical Manager Africa Online Swaziland Tel: +268 404 4705 Cell: +268 647 6448 Fax: +268 404 4783 Email: [EMAIL PROTECTED] AIM: petenya A member of the Telkom South Africa Group Africa Online Disclaimer and Confidentiality Note This e-mail, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of Africa Online Holdings (Mauritius) Limited and / or its subsidiaries ("the Group"). 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No reliance may be placed on this message without written confirmation from an authorised representative of the company. Robert Wiseman & Sons Limited reserves the right to monitor all e-mail communications through its network. This message has been checked for viruses but the recipient is strongly advised to re-scan the message before opening any attachments or attached executable files. ROBERT WISEMAN & SONS LIMITED Registered Number: 87376 Scotland Registered Office: 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA ******************************************************************************** _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
