> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Roy > Sent: Saturday, January 26, 2008 9:08 AM > To: [email protected] > Subject: Re: [c-nsp] telecommuting support jobs for BGP guys? > > > It isn't just BGP jobs. I do routers, switches, firewalls, VPNs, etc. >
The problem is your competing against all the other guys out there who will do on-site support PLUS telecommuting support. A company that has some telecommuting infrastructure work is going to ask their on-site consultant about it first - and just about all of them would be foolish not to take it on, as it's far less time consumptive. My employer does on-site computing and infrastructure support and when we first get a relationship going with a customer, we agressively move their network to a mode where it can be remotely administered. A common scenario is after a couple years any time there is a problem, with either a router, a desktop, a software install on a desktop, a server, you name it - we can completely solve it remotely without having to go on site, and the few things that have to be on site (like someone unplugs a network cable) we can usually talk the user through solving over the phone. Naturally, those customers are our cash cows, and we agressively protect them. We aren't going to spend a couple years of hard and minimally-profitable work, burning up tech time on driving to and from the site, training customers to "unlearn" their expectations that every time they get an error message on the screen they deserve a tech sitting next to them as a response, and getting their network into a model where we can actually make decent money supporting it, only to turn over the fruits of our labor to a consultant who never leaves his house. Sorry to sound harsh, but telecommuting jobs like your looking for are carved out by people who start off on-site. Blame the current generation of business managers who mostly learned how to manage people by seeing them sitting at their desks. It takes a long time for an employee (or consultant) to build up the kind of trust with these people for them to allow them to go off and work where they cannot see them. Maybe in another 2-3 generations things might change but I doubt any of us will be around then. Ted _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
