Andy Dills wrote:
> On Sat, 26 Jan 2008, Frank Bulk wrote:
> 
>> It sounds like they want to guarantee that each of these sales turns into a
>> successful installation.  It's relationship and satisfaction protection.
> 
> If that's the goal, why not price it into the product and tell them the 
> install is free?

Perhaps the intention is to make it a line-item requirement on the first 
_purchase_ of CRS-1 systems, so it can be removed for subsequent 
purchases.  No sense in "this is a CRS-1" on the third POP.

pt
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