Are they cheaper once you buy the software license? Let's not forget, the software license is not transferrable.
That's a typical oops not only in this method but from 3rd party resellers. tv ----- Original Message ----- From: "Brandon Price" <[EMAIL PROTECTED]> To: "Justin Shore" <[EMAIL PROTECTED]>; "Cisco-nsp" <[email protected]> Sent: Monday, February 11, 2008 4:38 PM Subject: Re: [c-nsp] SmartNet coverage on Cisco's chassis-based products > Don't know about others be we buy spares of everything and then get the > "el cheapo" NBD support. > > If bought on the secondary market the spares are cheaper than the 4 hour > response contract, > which realistically 4 hours of hard down time is unacceptable anyways... > > Brandon Price > Sterling Communications Inc. > > /31 <--- The Subnet Formally Known as "Unusable" > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Justin Shore > Sent: Monday, February 11, 2008 1:07 PM > To: 'Cisco-nsp' > Subject: [c-nsp] SmartNet coverage on Cisco's chassis-based products > > I'm running into a bit of a problem with our 7600s and the SmartNet > quotes I'm working on. What I'm being told doesn't make sense to me and > I'm hoping someone on the group can either shed some light on it, call > BS or recommend a way to achieve what I'm after. > > I'm working on SmartNet quotes to cover our ISP equipment including a > pair of 7600s. In the 7600s are a pair of 67xx linecards, FWSM, ACE, > IPSec SPA and a single Sup720-3BXL. The 7600s are built to be redundant > so we've decided to put all the special service modules on 8x5xNBD > (AR1). However we wanted to keep the Sup on 24x7x4 (AR3). Since the > chassis components and linecards that don't require a dedicated SmartNet > (67xx for example) are covered with the Sups this seemed like a good > economic decision. > > What I'm being told is that somehow all the components each chassis have > somehow become related to each other and that they all items in each > chassis must have the same service level. I'm being told that I can't > separate the FWSMs, ACEs, SPAs, etc from the SmartNet for the Sup and > the rest of the components, even though they are separate line items on > the quote. > > This doesn't make any sense to me. I could move the special SMs to a > new chassis with 24x7x4 coverage the day I sign the 8x5xNBD contract and > this imaginary bond between the linecards is broken. What gives? Is > there certain language I should be using with the administrative folks > (I'm assuming that they are non-technical folks) to help achieve the end > goal? > > The choice I'm faced with is I either cover everything at 24x7x4 or > cover everything at 8x5xNBD. The difference is about $20k for 1yr by my > > math. It's going to be a hard enough sell getting the boss to spend > How is everyone else handling this? > > Thanks > Justin > > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
