One thing you can do to help with this in the future is to put the S/N into the
config.
Something like:
alias exec SerialNumber SN_<serial_number>
That way it is always available with a show config. True this doesn't help you
get
the S/N the first time, for that you still have to do a visual inspection.
It is a good idea to have this in your deployment procedure for all equipment.
Matt
On Feb 23, 2010, at 6:55 PM, Cory Ayers wrote:
>> Hello,
>> We had a similar problem with our 7200 series. According to TAC
>> some Cisco products do not report the serial number. That was the case
>> with us, and the only way to verify was to physically go to the box and
>> check. Given the age of the 3600 series routers, I would guess the same
>> limitation applies to your case.
>>
>>
>>> I've going over a customer's inventory, and I'm having some trouble
>>> serial numbers. How do you get the serial number for a 3640 router? I
>>> usually look for the processor board ID in 'sho ver', but that's not
>>> matching what's listed in the inventory.
>
> I don't believe there is a way to pull chassis serial from the command line
> on the older router models (2600, 3600, 7200). You can pull the mainboard
> serial, but this does not match the sticker on the outside of the chassis.
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