On 08/03/2010, at 4:56 PM, Skeeve Stevens wrote:

> Hey all
> 
> What I am trying to figure out is, can I buy SmartNet (or something else) 
> where I can just get the 'Core Entitlements', and NOT any hardware, onsite or 
> engineers.
> 
> Or.. is there another way where you can software updates for a product you 
> bought - same software train, features, etc...  without having to buy 
> SmartNet.

Hi Skeeve,

I believe the software-only SmartNET is available as CON-SW-xxx, and I think 
I've seen mention of Return To Factory SmartNET options too; however, I don't 
believe these are generally listed on price lists so you might have to talk to 
your Cisco account manager...

Cheers,
Tom


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