Mark Tinka wrote:
Overall, support is terrible if you're the lazy type,
because he has no time for folk who haven't bothered to read
up on all the details about the product, i.e., he has no
time to teach. However, he will help you if you ask the
right questions.
He is often rude, but more so if your questions seem silly
and/or have already been covered by the manual, FAQ, forum,
e.t.c.
Suprising, but that's the experience I've had too. Some searching thru
google gives us this gem, which sums it all up nicely:
http://lkml.indiana.edu/hypermail/linux/net/9606.2/0028.html
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